Ma Keneth Zapanta Valero
Cebu, Central Visayas, Philippines-linkedin.com/in/ma-keneth-zapantavalero-ab
Experience
Financial Advisor
AIA Philam Life
Oct 2020 - Present (10 months +)
Technical Support Specialist
Convergys
Aug 2012 - Oct 2014 (2 years 3 months)
Customer Service Representative
Concentrix
May 2016 - Feb 2017 (10 months)
Sales Consultant
Research Now SSI
Jun 2015 - Jul 2016 (1 year 2 months)
Education
AMA University
Bachelor of Arts, Psychology
2016 - 2021
Cebu Normal University
BA Psychology
2010 - 2012
Licenses & Certifications
Writing and Editing: Word Choice and Word Order - Coursera
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Writing a Research Paper - LinkedIn
Ma Keneth Zapanta Valero - page 1
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Business Analysis Foundations - LinkedIn
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Meeting the Challenge of Digital Transformation - LinkedIn
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Entrepreneurship 1: Developing the Opportunity - Coursera
Entrepreneurship 2: Launching your Start-Up - Coursera
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Entrepreneurship 3: Growth Strategies - Coursera
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Entrepreneurship 4: Financing and Profitability - Coursera
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What is Data Science? - Coursera
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Academic English: Writing - Coursera
Introduction to Social Media Marketing - Coursera
Skills
Customer Service • Social Media • Sales • Research • Psychology • Academic English
Honors & Awards
1st Place School Level Chess Competition - Pusok National High School
Oct 2011
1st Place News Writing School Level Press Conference - Pusok National High
School
Sep 2004
Highest Transition CSAT for Wave 79 - Convergys
Oct 2012
Ma Keneth Zapanta Valero - page 2
