Ma Kathrina Clarissa Nuque

MA KATHRINA CLARISSA NUQUE General Virtual Assistant E - -q https://www.linkedin.com/in/ma-kathrina-clarissa-nuque-8103b332b/  Ilocos Norte EXPERIENCE SUMMARY General Virtual Assistant 01/2023 - 01/2024 Students Explore Australia Remote • Managed executive team schedules, meetings, and communication, ensuring smooth operations across departments • Optimized internal processes by developing Standard Operating Procedures (SOPs) and training videos, improving team efficiency • Supported HR functions, including recruitment, onboarding, and KPI reporting • Implemented strategies to foster a positive work environment, support professional development, and enhance employee engagement, contributing to improved retention rates • Coordinated executive and team travel arrangements, including itineraries and logistics, ensuring cost-effective and seamless experiences • Oversaw company email communications, ensuring timely responses and clear correspondence • Performed administrative duties such as invoicing, bus bookings, bus maintenance, and customer service Finance Manager Oaktree Equity Self Storage 01/2020 - 01/2023 Remote • Led the finance team, ensuring seamless operations and on-time completion of all projects with a focus on accuracy and efficiency • Coordinated property closings and trained the finance team on key processes • Managed property analysis, calls, and team communication effectively • Streamlined employee onboarding and offboarding processes, reducing transition times • Developed a detailed step-by-step guide for completing the due diligence process in property acquisitions, ensuring accuracy, compliance, and efficiency • Designed and developed Standard Operating Procedures (SOPs) and training videos to streamline workflows, enhance team efficiency, and support consistent onboarding and skill development Underwriter Trainer Oaktree Equity Self Storage 01/2019 - 12/2019 Remote • Trained new hires on property underwriting processes, improving team efficiency and accuracy • Ensured the accuracy of underwriting reports and property analyses, supporting informed financial strategies • Conducted underwriting and comprehensive research on commercial properties, analyzing financials, market trends, and property data to support informed investment decisions • Performed competitive analysis through call research, gathering insights on market trends, competitor strategies, and customer preferences to inform business decisions • Contacted county and city offices to verify tax calculations and ensure accuracy for newly sold properties, supporting compliance and financial precision Sr. Data Researcher 01/2014 - 01/2017 Avion BPO Company Laoag, Philippines • Conducted extensive research on commercial, industrial, and residential properties, providing clients with actionable insights • Analyzed and interpreted property data, supporting client decisions with accurate, wellresearched information • Performed skip tracing for clients, ensuring successful contact and follow-up with hard-toreach property owners • Managed social media platforms to enhance brand visibility • Created and scheduled engaging content to attract potential clients EDUCATION Bachelor of Arts Major in Political Science - Undergraduate North Western University Bachelor of Arts and Science Major in Tourism Management Undergraduate Mariano Marcos State University 2008 Laoag, Philippines 2007 Batac, Philippines Organized and proactive professional with over 6 years of diverse experience in administrative support, real estate operations, virtual assistance, and team management. Expertise in streamlining processes, optimizing workflows, and leveraging tools like Asana, Canva, and various project management platforms to boost productivity. Known for strong problem-solving skills, attention to detail, and a commitment to delivering high-quality results. Eager to bring a versatile skill set to a dynamic, fast-paced organization, with a proven ability to thrive in both remote and collaborative environments. KEY ACHIEVEMENTS  Increased Clients Property Portfolio Successfully assisted executives in the acquisition of 7 commercial properties, the sale of 2 properties, and the completion of 1 wholesale deal within a year, while also providing support for their rental operations. SKILLS Asana Canva Content Creation Due Diligence Excel Financial Analysis Google Sheets KPI KPI Reporting Microsoft Teams Monday.com Podio Project Management Tools Skype Slack Sops Standard Operating Procedures Team Leadership Trello Woocommerce FIND ME ONLINE 7 Linkedin https://www.linkedin.com/in/makathrina-clarissa-nuque-8103b332b/ 7 Work Portfolio https://drive.google.com/drive/folders/1 oHep50WvZI5gvIw7GDqZFDDVFD0_5m2? usp=drive_link COURSES Entrepreneurial Operating System for Businesses (EOS) PASSIONS Travelling Staying Active Reading Powered by www.enhancv.com