Ma. Joanna R. Torres

 Ma. Joanna R. Torres Blk. 2 Lot 2 Daan Tubo Brgy. U.P. Campus Quezon- CAREER OBJECTIVE To be part of a well-known organization that will enhance my communication and interpersonal skills and receive an opportunity for personal and professional growth. EDUCATION Access Computer College |BS Hotel and Restaurant Mgt. (Jun 2010-May 2011) Polytechnic University of the Philippines |Theater Arts (Jun 2008-October 2009) Quirino High School (2008) WORK EXPERIENCE Ayala Foundation, Inc. | Project Assistant Intern (July-Nov 2014) Careers for Street Youth Program Assisting Project Lead in monitoring, screening, and tracking of the youth Updating master tracking sheet Communicating with the community and employment partners Preparing materials for the youth job readiness training Encoding, tabulating and compiling program documents Gathering youth for evaluation/ post-training sessions Startek Philippines, Buendia Makati T-Mobile General Care Chat Representative (Feb-July 2015) Assisting Customer through chat in different concerns Troubleshooting devices Providing bill’s breakdown SKILLS & INTERESTS Basic Computer Skills MS Word MS PowerPoint MS Excel Public Speaking PowerPoint Presentation Reporting Sharing Opinion and Ideas Searching Information SEMINARS & TRAININGS ATTENDED Careers for Street Youth Program (Sept. 2014) Ayala Foundation, Inc. Employability and Job placement for youth in the Philippines 600 hours’ worth job readiness program with life coaching and mentoring. Call Center Training |Oeridian (Jan 2014) Finishing Course for Call Center |TESDA (Dec 2013)