Ma. Jenivive Vitor

Professional Experience Freelance Appoinment Setter ERC Specialist | October 2022 - Present - Cold calling - Set up appointment through calendly - Sending EOD reports Ma. Jenivive Vitor - Follow up leads to talk to the sales Virtual Assistant | Sales and Account Manager Freelance Appointment Setter - TouchMD | May 2022 - October 2022 - https://www.linkedin.com/in/ma-jeniviv - Scheduled appointments and updated appointment calendars e-vitor-49a242203/ - Generating own leads - Entering lead information into the CRM - Contact the sales rep for the newly scheduled appointment - Cold calling - Hubspot Management Sales and Account Manager Calaway Heating and Air Conditioning | October 2020 - May 2022 - Primary or secondary point of contact and build long-term relationships with customers. - Clearly communicate the progress of the project to both the Customer as well as the Residential Hardworking professional with five (5) years of experience and proven knowledge of back office operations, administrative support, customer service, and sales. Aiming to leverage my abilities to successfully fills the Sales Representative role at your company. Manager - Answering phone calls and texts from customers and the Residential Manager whenever they contact and resolve issues immediately - Establish a working relationship between the Residential Manager and the Office - Following up with potential customers to close the sale. - Generating more sales and upselling the customer for upgrades. Key Skills Multi-tasking Ability Sales - Contacting leads for new customers. - Cold calling Account Management - Scheduling appointment for the site visit - Working with the Project Manager and General Contarcto to make sure that the job is properly handled by the field guys - Email management Email Management Customer Service - Contact General Contractors to introduce the company and ask to bid on their upcoming projects Phone Etiquette Customer Service Representative Calendar Management Swanson Health Product | November 2019 - February 2020 Generating Leads - Process health products orders - Assisting customer - Upselling Health Packages - Track orders - Analyzing the charges Freelance Appoinment Setter California Greem World Pro | May 2019 - November 2019 - Contact businesses or private individuals by phone. - Deliver prepared sales scripts to persuade potential customers. - Describe products and services. - Set up an appointment. - Cold calling Customer Service Representative The Results Companies | February 2017 - May 2019 - Account Specialist - Retention Department - Upselling Radio and Packages Overcoming Objections - Cancelling service after the trial - Analyzing the bill - Provides reactive support and is the one to respond to the issue. - Acts as the frontline of defense and takes care of as many issues as possible. - Answering both general/specific customer questions about the company products/services. - Resolving product/service issues, troubleshooting problems, and providing ongoing - Technical assistance to customers. Education Bachelor of Science in Computer Science Bohol Island State University at Clarin, Bohol