Hi! I’m Ma. Isabel , a versatile and detail-oriented professional with over 10 years of experience spanning customer support, merchandising, and finance. I specialize in providing efficient administrative and operational support while ensuring seamless communication and problem-solving in fast-paced environments. My goal is to contribute to businesses by optimizing processes, supporting teams, and delivering reliable results.
I began my career in customer support, where I spent 4 years managing client inquiries, resolving issues, and ensuring customer satisfaction. This experience taught me the importance of clear communication, patience, and proactive problem-solving. I developed the ability to anticipate client needs, provide timely solutions, and maintain professionalism in all interactions—skills that are essential for any client-facing or operational role.
Following that, I transitioned into merchandising, working for 4 years as a merchandising officer. In this role, I managed product inventories, coordinated with suppliers, and analyzed sales trends to support business operations. I learned how to handle multiple responsibilities efficiently, organize resources, and ensure products and services are delivered on time. My attention to detail and ability to prioritize tasks allowed me to support the team in achieving operational goals while maintaining quality standards.
Most recently, I have spent 2 years in finance, where I handled budgeting, financial reporting, and data management. This experience strengthened my analytical skills, accuracy, and accountability, as I worked to maintain precise records and support decision-making processes. I also became proficient in tracking financial transactions, reconciling accounts, and supporting operational and business planning.
Across all these experiences, I have developed a proactive mindset and strong organizational skills. I take initiative, work independently, and thrive in dynamic environments. I am comfortable communicating with clients, team members, and suppliers through multiple channels and always strive to deliver results efficiently and accurately.
I am passionate about contributing to teams that value reliability, efficiency, and continuous improvement. Whether supporting daily operations, managing administrative tasks, or coordinating projects, I am dedicated to helping businesses run smoothly while delivering excellent results.
I’m excited to bring my experience, skills, and dedication to your projects and look forward to contributing to your team’s success.