Ma Ines April Marcellana

MA. Ines april Marcellana VIRTUAL EXECUTIVE ASSISTANT SKILLS LEADERSHIP INTERPERSONAL COMMUNICATION COMPUTER SKILLS PROBLEM-SOLVING EDUCATION COLEGIO DE SAN JUAN DE LETRAN BACHELOR OF SCIENCE IN HOSPITALITY MANAGEMENT PROFILE A conscientious and adaptable experienced secretary with extensive knowledge in administration, secretarial roles and supply chain. WORK EXPERIENCE Freelancer – Virtual Assistant Information Technology Services (April 2019 – January 2020) (JUNE 2007 – APRIL 2011) Assistant to the President and CEO of the company Sourcing of opportunities related to the nature of business General web research Coordinating with vendors and clients Maintains database by entering new and updated information On-boarding of new staff Preparation of quotes and invoices Providing general administrative support CONTACT - Real Estate / Lending (April 2018 – April 2019) - Preparation of Offers/Contracts Data entry of new listings Loan processing which includes coordination with clients and financial institutions Web Research Coordinating with other departments in the organization Maintaining and updating financial reports WORK EXPERIENCE Secretary of Consumables Department Heidelberg Gulf Est., Dubai, UAE (September 2014 – August 2016) Personal assistant to the Consumables Manager Managing the calendar of the consumables manager Handling of consumables manager’s sales accounts Giving assistance to the sales team Preparation of customers’ contracts and/or quotations accordingly Answering phone calls and attends to customers’ queries with regard to consumables Coordination with suppliers and customers with regard to deliveries and pending orders Carefully checking of invoices from the suppliers Responsible for processing daily sales invoices after thoroughly checking the LPOs Coordinating with warehouse with regard to deliveries of materials Maintaining the filing system to ensure that all the documents are well-organized Administering consumables orders/inquiries of other Heidelberg Gulf Est. Middle East branches: Abu Dhabi, Bahrain and Oman Attends to the needs of walk-in customers Supply Chain Associate Belchina Group of Companies (October 2011 – September 2014) Inbound and outbound phone calls Preparation of purchase and sales contracts Preparation of shipping documents Tracking of containers Securing details and photos of the materials and containers Responsible for weekly sales and purchase reports Handling of claim settlements from suppliers Responsible for sales invoices from suppliers Ticket and hotel bookings of CEO and employees