MA. HOPE JOYS COMODERO
OBJECTIVE
CONTACT
I aim to excel in my professional endeavors for the overall benefit and
advancement of the organization I work for by tackling challenges. I will
demonstrate my abilities and acquire valuable experience.
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WORK EXPERIENCE
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Strategic Office Support
Healthcare Associate
Cebu, Philippines
SKILLS
Email Management
Data Entry
Travel Management
Effective Communication
Social Media Management
Adaptability
Time Management
Computer literacy
Problem solving and critical
thinking
Handling patient concerns in their durable medical equipment
specifically troubleshooting of oxygen concentrator
Accepting and processing order sent through fax and Careport from
partnered hospitals
Creating patient chart and verifying insurance
Collecting patient billing information and sending emails to on-call
qualification team
Fair Trade Outsourcing
Email Support Specialist
English (Fluent)
Filipino (Fluent)
REFERENCE
Ivy Gayoma
Strategic Office Support/ HA
Phone: -
Email :--
Addressing customer concerns including general inquiries, tracking
questions, and billing concerns via email.
Processing replacement and refund for damage and lost packages
Inputting information regarding the list of processed PayPal refunds
and the replacement products.
Processing cancelation of customers subscription and orders
Checking websites for updated product information
Processing tickets and orders through Zendesk and Shopify
WNS Global Services Inc.
LANGUAGES
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Travel and Marketing Associate
Addressing customer inquiries regarding their flight, hotel, and car
reservations.
Handling the cancellation and modification of the flight, hotel, and car
reservations
Processing the refund for canceled reservation
Booking reservations for flights, accommodations, and vehicle rental
EDUCATION
Bachelor in Elementary Education
West Visayas State University
Janiuay, Iloilo
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