Ma. Grace Bontilao

­­­­­ Bontilao, Ma Grace Villamor / Macasero Cmpd., Subangdaku, Mandaue City /- -Career Objective: A position in Personnel or Human Resources Management which will require me to apply my business experience and education to assist the company in the accomplishment of its goals Personal Background: 26 years old/ July 20, 1992 / Single / Filipino / Roman Catholic WORK EXPERIENCE/S: INNOLAND DEVELOPMENT CORP. (October 2016-Present) Responsibilities: (Marketing Department- Customer Relations Associate) Answer /filter all calls and endorse to the concerned department or account officer. Monitor all incoming and outgoing documents relevant to all projects as well as internal documents pertaining to the Company. Maintain the account master file that contains all pertinent information and reference for all projects. Liquidation of expenses on supplies and other necessary for the handover of units. Clerical and administrative tasks as may be assigned. AUTOCENTRAL INC. – SUBARU ( February 2016- October 2016) Responsibilities: (HR Generalist) Primary responsibilities include interpreting policies, ensuring compliance with all polices, company processes, and state/federal employment laws.  Partnering with management on employee/labour relations and conducting internal investigations as assigned by HR management. Maintains employment resumes, application forms, and applicant flow logs in line with company policy. Places job orders with state job service and online job boards. Sorts responses and turns over to appropriate manager. Administers recruitment process to include screening resumes/applications, interviewing and applicant skill testing, completing pre-employment testing as applicable. Partners with all levels of management and employees to communicate various HR objectives and procedures in compliance with company policy and employment law Conducts internal investigations as assigned by management needs or HR Manager Proactively provides consultation and coaching on employee/labor relations issues by assisting managers with the implementation of progressive discipline and performance management plans Drafts communications, investigative reports and works effectively in conjunction with department management, and legal counsel when directed to do so by HR management Supports the Safety, Benefits, and Payroll departments to ensure compliance and backs up the HR Manager (payroll/HR processes, w/c claims, hiring practices, etc.) Avida Land Corp. – An Ayalaland Company ( July 2014- February 2016 ) Responsibilities: (Customer Care Department- Turnover Associate) Answer /filter all calls and endorse to the concerned department or account officer. Monitor all incoming and outgoing documents relevant to all projects as well as internal documents pertaining to the Company. Maintain the account master file that contains all pertinent information and reference for all projects. Regularly monitor all turnover kits, welcome gifts and key chain holders as well as coordination with other departments and suppliers. Provide periodic Progress Reports to the Customer Care Head on major activities conducted. Liquidation of expenses on supplies and other necessary for the handover of units. Clerical and administrative tasks as may be assigned. ASPAC RURAL BANK- ( April 2014- May 2014) Responsibilities: (Human Resource Department- HR Assistant) Do 201 Filing Assist HR Manager during selection process. Do initial interview for applicants. Monitors Daily Time Record of the employees. Assists trainings and seminars. PAGES HOLDINGS INC. – (November 2013- March 2015) Responsibilities: (Human Resource Department- OJT) Assist in doing 201 filing. Do initial interviews for applicants. Sends memos to different departments. UC- BANILAD GUIDANCE CENTER – ( November 2010- April 2014) Responsibilities: (Peer Facilitator) Conducts Initial counseling to students Assist Guidance Counselor during testing, trainings and seminars Prepares reports and documentations. Educational Attainment: TERTIARY -University of Cebu- Banilad Campus Bachelor of Science in Business Administration (Major in Human Resource Development Mgt.) Banilad, Cebu City-University of the Philippines- Lahug Campus Certificate of Fine Arts (Major in Industrial Design) Lahug, Cebu City SECONDARY -University of Cebu- Main Campus Sanciangko St., Cebu City AFFILIATIONS: Vice- PresidentCouncil of Business Executives College of Business and Accountancy SBO June 2012- March 2013 PresidentJunior People Management Association Of the Philippines- UC Banilad Chapter June 2013- March 2014 PROJPMAP Cebu Confederation July 2013- March 2014 SEMINARS ATTENDED: Client Centered Seminar First Aid and BLS Training Gestalt Marathon Leadership Training Seminar Customer Service Training HRDM Seminar Regional Conference ’11 – Secretariat (PMAP) Career Assessment Seminar SKILLS: Can work with less supervision Willing to be trained Computer Literate Highly Competitive CHARACTER REFERENCES: Katrina GarciaKenneth Nillama Customer Relations AssociateAccount Officer Innoland Development CorpBDO-