Ma. Fatima Lagos
Experienced Customer Service
Associate/ General Virtual Assistant
PROFILE
CONTACT
maf ati mal agos@gmai l . com
-
Skype: l i ve:f ati mal agos9
https://www. f acebook. com/f ati maf ree
l anci ngservi ces/
SKILLS
General Virtual Assistant
Data Entry
Social Media Marketing/Management
Content Writer
Web Research
Customer Service Associate
ACADEMIC
BACKGROUND
Our Lady of Fatima University
Bachelor of Science in Nursing- (Undergrad)
I ' m a-31-year ol d vi rtual assi stant based i n the Phi l i ppi nes.
I enj oy provi di ng admi ni strati ve support and tasks f or
busi ness owners. I have had a vari ety of customer servi ce
opportuni ti es f rom my previ ous j ob and can del i ver hi ghqual i ty work. I ' m al so an aspi ri ng f reel ance wri ter. I ' m
currentl y l ooki ng f or new j ob and I am exci ted to work wi th
you! I have the ri ght combi nati on of ski l l s wi th MS Of f i ce,
Excel , PowerPoi nt and thei r Googl e counterparts.
TRAINING
2019
Filipino Virtual Assistant Consultancy
Freelancing Course
2019
Department of Trade and Industry
Social Media Management and Marketing
2019
Department of Trade and Industry
Search Engine Optimization/ Creative Blogging & Content
WORK EXPERIENCE-
Magellan Solutions Outsourcing Inc.
Customer Service Representative
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Convergys Philippines Services Corporation
REFERENCES
- Customer Service Representative and
order fulfillment for Macys.com
Kathy Cabradilla
Coach Filipino Virtual Assistant-- Worked as business analyst and a
customer service associate for Dun and Bradstreet
including data entry for General Motors
Threse Joan Agoto
Virtual Assistant-
2019
Jan-Mar Virtual Assistant for a local planner
sticker shop in FB/Shopee and Etsy
March-Present Scriptwriter for a youtube channel
