Ma Erica Shane Dela Torre

MA. ERICA SHANE DELA TORRE EXECUTIVE & LEGAL ADMINISTRATIVE ASSISTANT | CONTRACTS, DOCUMENTATION & OFFICE SUPPORT Palawan, Philippines | Portfolio: https://vaericadelatorre.wixsite.com/myportfoliodelatorre | LinkedIn-Profile: www.linkedin.com/in/maericashanedelatorre OBJECTIVE Detail‑oriented Legal and Executive Administrative Assistant with nearly 3 years of experience supporting attorneys and executives through accurate legal documentation, calendar and court scheduling, and client communication. Strong background in contracts and case documentation, document control, and confidential record handling. Adept in Google Workspace and Microsoft Office, and experienced working in structured, compliance‑driven environments. WORK EXPERIENCE Executive Legal Assistant, COC Law Office | March 2023 - December 2025 Atty. Louie O. Cascara and Atty. Mary Joy Ordaneza-Cascara Supported 2 lawyers, managing calendars, court schedules, meetings, and client appointments with 100% ontime compliance. Prepared 30+ legal/business documents monthly (contracts, affidavits, deeds, SPA, estate docs) with high accuracy. Served 20–30 clients/external contacts weekly, ensuring timely communication. Maintained 50+ digital case files and managed document tracking, reducing errors by 25%. Oversaw office operations, billing, and confidential records with zero-incident data privacy. Client Service Associate, BDO Unibank, Inc, Tutuban Branch Manila | October 2022 - March 2023 Assisted clients with banking transactions while maintaining 98% accuracy and strict confidentiality. Managed customer records in compliance with documentation and data privacy standards. Responded to client inquiries and helped reduce average customer wait time by 30%. Performed accurate data entry and record updates to support workflow efficiency. EDUCATION Tertiary Bachelor of Science In Information Technology - Palawan State University| June 2018- July 2022 Thesis: Puerto Princesa Taxi Booking System Secondary Senior High School - Humanities and Social Sciences - Saint Joseph Academy | June 2016 - April 2018 Junior High School - Gaudencio Abordo Memorial National High School| June 2012 - April 2016 SKILLS Legal & Executive Administrative Support Legal and Business Document Preparation Contracts, Affidavits, Deeds of Sale, SPA, Estate Documents Court and Attorney Scheduling Calendar & Email Management Client and Attorney Communication Case File Organization & Document Control Records Management & Data Entry Confidentiality & Data Privacy Handling Google Docs, Drive, Calendar Microsoft Word, Excel, OneDrive Remote Administrative Support CERTIFICATES BNY - Client Service Job Simulation (Forage) CBRE - Project Management Job Simulation (Forage) Deloitte Australia - Data Analytics Job Simulation (Forage) Tata—Data Visualization: Empowering Business with Effective Insights Job Simulation (Forage) LANGUAGE English Tagalog