Ma. Elizabeth Jabonillo

 Ma. Elizabeth R. Jabonillo West Balabag, Valencia, Negros Oriental, Philippines-- Skills and Qualifications: Very good English skills both spoken and written Computer literate Responsible and reliable God-fearing Globally and internationally competent (21st Century teaching ready) 5C’s (commitment, competent, creative, compassionate, great character) Professional Experiences: Senior High School Teacher DepEd – Jose Marie Locsin Memorial High School June 13 – Present Responsibilities: Impart to students knowledge about social sciences and personality development (English language) Instill to students’ hearts and minds the values they need to be good citizens in the country Make sure that students are competitive and confident enough to converse using the English language Thumbtack, Inc. Writer May 6, 2014 – March 20, 2016 Responsibilities: Write snippets (job descriptions) of service providers in the US, such as law firms, maid service companies, janitorial firms, catering businesses, recording studios, teachers, etc. Negros Oriental High School (NOHS) Student Teaching (Practice Teaching) Business Management – TLE IV November 27 – February 7, 2014 Responsibilities: Teach students on basic accounting process and bookkeeping. Supervise students in the classroom and in their daily recording and selling transactions. Prepare students to be competent and be ready in the outside world, especially that they are about to enter college. Teletech Customer Care Management, Inc., Phils. Customer Care Associate WellPoint West Anthem Blue Cross of California May 23, 2013 – November 27, 2014 Responsibilities: Assist providers regarding claims, benefits, and eligibility inquiries about their insurance coverage. Vitaver & Assoc., Inc. Recruiter/Sourcer (Home-based) December 2012 – May 2013 Responsibilities: Conduct initial interviews with short -listed applicants Set exam dates Discuss company’s values as well as mission and vision Finalize candidates for possible employment Crown Leadership International Group Project Manager/VA (Home-based) December 2012 – February 2013 Responsibilities: Invite CEOs, VPs, Department Heads, HR Managers, etc., to become a guest speaker on a congress/convention our company is conducting via phone call or email. Do follow-ups for the confirmed speakers. Input and update Excel sheet for the speakers who confirmed, rejected, and backed out. SPi Technologies (Publishing Department – Books Section) Quality Assurance Copyeditor/Proofreader January 2012 – December 2012 Responsibilities: Check/scrutinize copyeditors’ edited book chapters for errors such as grammar, syntax, spelling, punctuation, and the like, if any. Provide grades and feedbacks/points for improvements to Copyeditors. Copyeditor/Proofreader June 2011 – January 2012 Responsibilities: Check/scrutinize book chapters for errors such as grammar, syntax, spelling, punctuation, and the like, if any, before the chapters are being sent to India for publishing. Aside from Springer projects, I have also tried editing Taylor & Francis books and Lippincott, Williams & Wilkins (LWW). Teletech Customer Care Management, Inc., Phils. E-CARE (chat) Technical Support Specialist July 2008 – May 2011 Responsibilities: Explain bill details and discrepancies. Set up trouble call tickets. Troubleshoot cable box, DVR, HD DVR, etc. Associate/Customer Service Representative (CSR) July 2008 – November 2009 Responsibilities: Voice (phone) support representative for Video, Internet, and Phone Billing and Sales. Sell/up-sell cable, internet, and phone bundles as well as a la carte add-ons. Explain bill details and discrepancies. Set up service connection/reconnection orders. Educational Background: Second/Crash Course: Negros Oriental State University (NORSU) Bachelor of Secondary Education Continuing Professional Education (CPE) SY: 2013 – 2014 Dumaguete City, Negros Oriental College:Saint Paul University Dumaguete Dumaguete City, Negros Oriental, Philippines Bachelor’s Degree in Business Administration Major in Management Accounting SY: 2006 – 2007 High School:Diaz College Tanjay, Negros Oriental, Philippines SY: 2002 – 2003 Elementary:Pamplona Central Elementary School Poblacion Pamplona, Negros Oriental, Philippines SY: 1999 – 2000 References: Jofralito Lorico DILG Director (Former) Valencia, Negros Oriental- Aisa Tagle Team Lead Teletech Customer Care Management, Inc. Dumaguete City, Negros Oriental- Mavrick Cimafranca Trainer Teletech Customer Care Management, Inc. Dumaguete City, Negros Oriental- Mrs. Gina Zerna Cooperating Teacher Negros Oriental High School Dumaguete City, Negros Oriental- Mrs. Caridad Maadil, PhD. Instructor Negros Oriental State University (NORSU) Dumaguete City, Negros Oriental-