Ma Elica Hilmarie Millena

MA. ELICA HILMARIE MILLENA VIRTUAL ASSISTANT PROFESSIONAL EXPERIENCE A virtual and admin assistant with eleven years of experience, specializing in administrative support, data entry, calendar and email management with a strong history of customer service and supporting human resources for on boarding and training new hires and trainee. -- WORK EXPERIENCE Rylem Staffing September 2024 – April 2025 Negros Occ., Philippines, 6116 Email Marketing Lead Generation and sourcing via LinkedIn CRM Management Johnson Behavioral Health Group August 2021- February 2024 Email Management Calendar Management of 5 Doctors Live Chat Support (Hubspot) EHR Management Serves as Frontdesk, directing calls Billing and Invoicing Preparing documents (reporting, documents for disability request (FMLA, etc) Helped insurance team in conducting insurance verification, prior authorizations, Etc. Administrative and clerical works, etc. Colegio San Agustin- Bacolod November 2016- July 2021 Oversees housekeeping, engineering and maintenance work and personnel Administrative LANGUAGES Manages School Driver’s Vehicle schedule Serves as Frontdesk, directing calls Administrative and clerical works, etc. Ayala Property Management Corp October 2014- February 2016 Filipino Oversees housekeeping, engineering and maintenance work and personnel Processes billing and purchase orders Serves as Frontdesk, directing calls Administrative and clerical works, etc. EDUCATION Colegio San Agustin- Bacolod Bachelor of Science major in Psychology