Ma. Dionne M. Martinez

DIONNEMARTINEZ Profile July 18, 1992 Hello! Marketing and sales specialist with six years experience in the food industry. Expert at product management, menu engineering, brand management and implementation, local store and kids marketing, and market research. Possesses excellent oral and written communication skills, good accounting experience and top notch public relations skills. -- Naga City, Philippines Career Highlights ADS & PROMOTIONS HEAD Biggs Inc. May 2017 – September 2017 LOCAL STORE MARKETING MANAGER / DELIVERY SERVICE SPECIALIST Education LEGAL MANAGEMENT Ateneo de Naga University Biggs Inc. September 2016 – April 2017    To secure a responsible and challenging position that allows meaningful Responsible for contacting new clients, maintaining relationships with established clients to achieve Organize events/parties to promote branding and awareness Train Local Store Marketing assistants Maintain a fun-paced atmosphere inside the restaurant, ensures all collaterals are placed correctly and execute promo launchings FLIGHT RESERVATIONS SPECIALIST JETSTAR AIRWAYS AUSTRALIA PTY. LTD. (STELLAR PHILIPPINES INCORPORATED) February 2015– July 2015  Handles inquiries about ticket fares, offers competitive prices, sales and bookings, flight schedules, inflight meals and entertainment, seat availability and connecting flights, airline fare rules, transporting contribution to a business’ success and animals, airline policies, government regulations, departure and arrival times, tours, car rentals, hotel where I can utilize my skills and enable me to provide a conscientious service. Establish corporate rapport thru community visits and/or tie-ups monthly sales targets, consulting on new products and setting prices.    Objective Create local store marketing programs/ campaigns which can build sales building activities accommodations, reserve seats and cargo space for customers and sends travel itinerary.       Books flights including Price Beat Guarantee and Friend for Free Seasonal Promotions. Troubleshoots and arranges flight schedules if in any case of delays, disrupts and cancellations. Processes online and over the phone payments for tickets and other ancillaries. Handles Baggage concern/ complains and tracing system proficient. Excellent in operating the Navitaire Skyspeed Airline System. Ensures excellent customer service for passengers in each of their flights. STORE ACTIVITIES REPERESENTATIVE McDonald's Naga General Luna/ Naga Magsaysay September 2012– February 2015 LOCAL STORE MARKETING REPRESENTATIVE McDonald's Naga General Luna April 2010 – August 2011  Personalizes the store’ services and create an atmosphere of fun for children and adults to ensure customer satisfaction through different customer relations activities  Responsible in monitoring POP placements for current promotions and other communication materials in the store premise  Responsible for identifying and capitalizing on local opportunities for sales and public relations  Responsible for proper implementation of admin tasks such as tracking and inventory of premiums whether monthly or weekly market wide program  Performs crew functions when the need arises  Takes over all Store Marketing Manager’s functions in his/her absence Character References JONATHAN JAMJANI Local Store Marketing Coordinator McDonald’s Philippines Golden Arches Development Corporation - JESUS VERDADERO Operations Consultant McDonald’s Philippines Golden Arches Development Corporation - -