Ma. Dhenes Bucad

I handle appointment setting, live transfer,lead generation,survey and sales.Make sales and market products and services by phone, answer incoming customer calls and make outgoing sales calls, maintain thorough understanding of products and services, process sales, meet sales goals.Influences customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations. Completes orders by recording names, addresses, and purchases; referring orders for fillings. And possessed skills below

• A positive attitude and sunny disposition  
• A strong belief that you have something that is of benefit to whoever you are calling
• Good relevant product knowledge but not a features-heavy sales pitch. Understanding benefits is much more compelling.
• A broad knowledge of the target marketplace
• An understanding of the issues the target buyers face – what keeps them up at night?
• Aptitude and confidence to converse with senior/key decision makers without worry
• Good pace, pitch and tone and the ability to be natural and conversational, not scripted and stilted. 
• The ability and knowledge to pose insightful and engaging questions
• Excellent listening skills once the prospect answers your questions!
• Excellent communicationand rapport building skills
• The aptitude to be able to filter prospects out of your net as well as in. Not everyone is a prime prospect
• Techniques to deal with tough Gatekeepers. You won’t get far if you don’t get through
• The ability to handle and deflect objections that will inevitably come up from budget holders / decision-makers and gatekeepers
• Time management skills to ensure calls are carried out on time and without becoming distracted
• Consistency with calling hours. This is to ensure that momentum is built with calls and planned call-backs that will in turn build momentum
• The willingness and dogged determination to have a go and to keep going in the face of rejection.  People saying no doesn’t matter, as long as a given percentage say yes.