Ma Cristina Urrea

Hi, I’m Tina, a dedicated digital professional with a diverse background in customer service, virtual assistance, lead generation, sales funnel creation, and bookkeeping. With over eight years of experience in the BPO industry, I have developed strong communication skills, problem-solving abilities, and a deep understanding of customer needs. My journey began as an equipment technician, where I sharpened my attention to detail and technical problem-solving. Later, I transitioned to customer service, assisting North American and Canadian clients, building trust, and ensuring a smooth customer experience.

After years in the corporate world, I shifted to the digital space, where I now help businesses streamline their operations and attract potential clients. As a virtual assistant, I provide essential administrative support, keeping businesses organized and running smoothly. I also specialize in lead generation, helping businesses connect with the right audience and expand their reach.

One of my key strengths is creating sales funnels that turn visitors into loyal customers. I design and optimize funnels that guide potential clients through a seamless journey, ensuring higher conversions. My ability to analyze and improve marketing strategies helps businesses maximize their efforts and achieve better results.

Additionally, I have basic bookkeeping skills that help businesses stay organized financially. I am detail-oriented and committed to ensuring accuracy in financial tracking and organization.

Beyond my technical expertise, I believe in building strong relationships with my clients. I take the time to understand their goals and challenges, ensuring that my work aligns with their vision. Whether it’s organizing tasks, generating leads, setting up sales funnels, or assisting with bookkeeping, I am committed to providing high-quality support that drives results.

If you’re looking for someone who is reliable, detail-oriented, and eager to help your business grow, let’s connect! I’d love to be a part of your journey toward success.