Ma Cristina Liwanag Caoile

MA CRISTINA CAOILE WORK EXPERIENCE About Me Motivated and adaptable individual with two years of experience in customer service seeking an opportunity to contribute strong communication, problem-solving, and organizational skills in a dynamic work environment. Education Bachelor of Science in Criminology Palawan State University September 2021- June 2025 Student Leader Special Citation Award Outstanding Uniform Bearing Award Advance ROTC Graduate Professional Skills Computer Literate Admin and Management Skills Data Entry Proficient ·Time Management & Organization Patience and Flexibility Language English Filipino Citizenship Filipino Character Reference Emmeline Mae Mallari- Puerto Princesa City, Palawan Previous Supervisor Customer Service Representative -October 2021-March 2024 Foundever Palawan (Philippines) Handled customer inquiries and concerns efficiently via phone, chat, and email Maintained a professional and friendly attitude with clients Resolved issues quickly to improve customer satisfaction Documented customer interactions accurately in the system Admin and Personnel Officer - During College Organizing and maintaining physical and digital files and documents Preparing, submitting, and tracking request letters and memos Drafting official communications and reports for internal and external use Scheduling meetings, activities, and training sessions Managing office supplies, inventories, and procurement processes Handling incoming and outgoing correspondence Coordinating logistics for events, seminars, or official ceremonies TOOLS Google Spreadsheet Google Calendar MS Word MS Excel MS Powerpoint Wordpress ASANA CapCut VIMeo Zendesk Notion CONTACTS-