PERSONAL WORKS
PORTFOLIO
MA. CRISPINA BACOR
AMAZON VIRTUAL ASSISTANT
TABLE Of
CONTENTS
01 Product Listing Sample
02 Product Research Report
03 Customer Service Template
04 Inventory Tracking Template
PRODUCT TITLE: PREMIUM
STAINLESS STEEL TRAVEL
COFFEE MUG – 16OZ, SPILLPROOF, INSULATED FOR HOT &
COLD DRINKS
Bullet Points:
Keeps drinks hot for 12 hours & cold for
24 hours
Eco-friendly, reusable design
Fits most car cup holders
BPA-free, safe for everyday use
Easy to clean with dishwasher-safe parts
Product Description:
Enjoy your favorite hot or cold drinks
anytime, anywhere with this premium
stainless steel travel coffee mug.
Designed with double-wall insulation,
it keeps beverages hot for up to 12
hours and cold for up to 24 hours. Its
sleek, spill-proof design makes it
perfect for travel, work, or daily use.
Backend Keywords:
travel mug, insulated coffee cup,
stainless steel tumbler, hot and cold
mug, reusable coffee cup
Product Research Report
MONTHLY
SALES REVIEWS
(EST.)
PRODUCT
NAME
PRICE
STAINLESS STEEL
COFFEE MUG
$19.99
$1,500
BAMBOO
CUTTING BOARD
$24.99
REUSABLE
SILICONE BAGS
$15.99
COMPETITION
LEVEL
NOTES
3,200
Medium
PROFITABLE NICHE
$1,000
5,000
MEDIUM
TOO COMPETITIVE
$1,200
1,100
LOW
GOOD OPPORTUNITY
Customer Service Template
Scenario 1 – Delayed Shipment
Hello [Customer Name],
Thank you for contacting us. I’m sorry to hear that your order
has not arrived yet. I’ve checked the tracking number, and it
shows that your package is still in transit and is expected to
arrive by [Date].
If it does not arrive by then, please let us know, and we’ll be
happy to assist you further.
Best regards,
[Your Name]
Scenario 1 – Delayed Shipment
Hello [Customer Name],
We’re sorry to hear that the product did not meet your expectations.
As per your request, we have processed a refund to your original
payment method. It may take 3–5 business days to reflect in your
account.
Thank you for giving us the chance to serve you, and we hope to see
you again.
Kind regards,
[Your Name]
Inventory Tracking Template
QUANTITY
REORDER
AVAILABL
LEVEL
E
PRODUCT
NAME
SKU
STAINLESS STEEL
MUG
MUG-101
150
SILICONE BAGS
BAG-203
BAMBOO
CUTTING BOARD
CUT-305
SUPPLIER
CONTACT
RESTOCK DATE
50
ABC Supplier
09/30/2025
80
30
XYZ SUPPLIER
09/15/2025
200
60
DEF SUPPLIER
09/20/2025