Ma. Cleofa Bait It

MA. CLEOFA BAIT-IT Virtual Assistant CONTACT ME -- As a dedicated and detail-oriented Virtual Assistant with over two years of experience, I excel in data entry, data analysis, web research, and administrative support. I have a proven track record in managing sales data, supporting HR functions, and assisting with customer account management. My skills in virtual collaboration with remote teams and proficiency in various platforms help streamline workflows effectively. Currently, I am expanding my expertise in digital marketing, particularly focusing on Google Ads. I am recognized for my strong attention to detail, effective communication, and proactive approach to handling diverse tasks in a fast-paced environment. Mandaue City, Philippines, 6014 WORK EXPERIENCE EDUCATION Bachelor of Science - Business Administration Dr. Jose Rizal Memorial State University 2012 - 2016 SKILLS Data Entry and Analysis Web Research Administrative Support Customer Account Management Sales Data Processing Project Management General Virtual/Admin Assistant 2021 - 2023 Teamwonk Philippines As a General Virtual Assistant, I provide comprehensive support to ensure smooth daily operations. My key responsibilities include supporting Krang and Buzzstream platforms, addressing issues, bugs, and requests, and creating or updating processes like Buzzstream Archiving. I assist in on-boarding and off-boarding tasks, manage project updates, and monitor communications daily. I also collaborate closely with my virtual team and promptly respond to messages and emails. Additionally, I handle ad-hoc tasks as requested by clients and provide support to other departments. My goal is to streamline operations and enhance overall efficiency. Accounting Staff 2018 - 2020 Honda Motorworld, Inc. As an accounting staff member, I was responsible for performing bank reconciliations monthly. My task was to ensure that the company's financial records matched its bank statements. This involved identifying and correcting any discrepancies between the bank statement and the company's own records. Bank reconciliation is a crucial part of financial reporting because its main objective is to verify the accuracy of the company's financial records, ensuring that all transactions are correctly recorded and match the cash balance. It is also a method for detecting fraud and helps manage cash flow effectively. HR Assistance Virtual Collaboration Marketing Support Attention to Detail Sales Assistant Berovan Marketing Inc. 2016 - 2018 As a Sales Assistant in a medical and supply company, I support the sales team by handling customer inquiries, processing orders, and assisting with product demonstrations. I manage sales documentation, coordinate inventory, and track shipments. My administrative duties include data entry, generating sales reports, and scheduling appointments. Additionally, I collaborate with various departments and maintain strong customer relationships to support overall sales efforts and customer satisfaction.