Curiculum Vitae
Ma. Clarissa Zenina Calugay
General Virtual Assistant
Executive Virtual Assistant
Shopify Virtual Assistant
Marketing Virtual Assistant
Media Buyer
“Fueling Your Vision, Empowering Your Success.”
Objective
Dedicated and detail-oriented Virtual Assistant with a passion for enhancing business
efficiency. Seeking opportunities in general administration, executive support, social
media management, Shopify, and marketing assistance. I bring strong organizational
skills, excellent communication, and digital expertise to help clients streamline
operations, boost productivity, and achieve their goals in a virtual setting.
Mission
To deliver exceptional virtual support that empowers clients to focus on what matters
most — growing their business. I aim to manage administrative responsibilities,
elevate social media presence, and execute marketing initiatives with professionalism
and efficiency. My mission is to be a trusted partner who brings value, reliability, and a
personal touch to every task.
Goal
To become an indispensable asset to entrepreneurs and businesses by providing
high-quality, innovative virtual assistance. I strive to support business growth,
contribute to impactful projects, and build long-term relationships that promote
operational excellence across administration, marketing, and digital engagement.
Mobile Number
-
WhatsApp Number -
E-mail
Microsoft Teams
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Facebook
LinkedIn
Onlinejobs.ph
https://www.facebook.com/klaris.lovesu/
www.linkedin.com/in/clarissa-calugay-201993
https://www.onlinejobs.ph/jobseekers/info/889106
“Simplify.
“Simplify. Support. Succeed.”
Succeed.”
Ma. Clarissa Zenina Calugay |-| (- | General Santos City, Philippines
WORK EXPERIENCE
21 May 2022 - 8 June 2025 (FULL TIME)
Assistant Outlet Manager
Pro*3 Institutional Catering
Pro*3 Institutional Catering specializes in delivering tailored food solutions that
precisely meet industry-specific nutritional requirements, thereby significantly
optimizing employee health and boosting productivity. Our services are
designed to enhance cost-efficiency through expert pantry management and
the meticulous curation of staff meals. Committed to provide comprehensive
culinary support that not only fuels your workforce but also contributes to your
institution's overall well-being and operational efficiency.
Key Responsibilities:
As an Assistant Outlet Manager for Pro*3 Institutional Catering, you will
support daily outlet operations, manage staff, oversee inventory, ensure
food quality and hygiene standards, and coordinate with clients to deliver
excellent catering services.
I handle various ad-hoc tasks, such as assisting with event setups,
responding to urgent client requests, coordinating last-minute orders,
supporting cross-outlet operations, and ensuring smooth daily service
during unexpected situations.
As Pro*3 Institutional Catering's Most Outstanding Employee of the Year
2023, I consistently upheld rigorous Quality Assurance standards,
significantly contributing to our team's overall success.
9 Oct 2020 - 24 Apr 2022 (FULL TIME)
Sales & Customer Service Representative
VXI Global Solutions - AT&T
Since 1998, VXI Global Solutions has been a premier BPO leader, specializing in
customer service, experience, and digital solutions. With over 42,000
employees worldwide across 40+ locations, we deliver exceptional support
and innovative strategies to top brands globally.
Key Responsibilities:
As an Inbound Customer Service Representative, you'll retain customers by
resolving billing, service, and tech issues, addressing concerns, and
presenting promotions in a competitive sales environment.
In addition to my primary responsibilities, I also handled ad-hoc tasks such
as data entry, report generation, and inter-departmental coordination to
support various operational needs and special projects.
In VXI Global Solutions, I have achieved and maintained 100% attendance
throughout 2023, demonstrating strong commitment and reliability.
“Simplify.
“Simplify. Support. Succeed.”
Succeed.”
Ma. Clarissa Zenina Calugay |-| (- | General Santos City, Philippines
WORK EXPERIENCE
7 Apr 2017 - 31 July 2019 (FULL TIME)
Operations Executive
Pro*3 Institutional Catering
Pro*3 Institutional Catering specializes in delivering tailored food solutions that
precisely meet industry-specific nutritional requirements, thereby significantly
optimizing employee health and boosting productivity. Our services are
designed to enhance cost-efficiency through expert pantry management and
the meticulous curation of staff meals. Committed to provide comprehensive
culinary support that not only fuels your workforce but also contributes to your
institution's overall well-being and operational efficiency.
Key Objectives:
As a Operations Executive for Pro*3 Institutional Catering, you will support
the Assistant Outlet Manager, from planning and budgeting to team
coordination, resource allocation, and risk management, ensuring
successful outcomes and client satisfaction through meticulous
documentation and process improvement.
In addition to my core responsibilities, I also managed ad-hoc tasks such as
data entry, report generation, and inter-departmental coordination to
support various operational needs and special projects.
15 Oct 2013 - 15 Mar 2017 (FULL TIME)
Office Administrator
Warick Doha Hotel
The Warwick Doha, a five-star sanctuary, offers elegant accommodation with
opulent interiors, a rooftop pool, and diverse dining. It provides personalized
service and is Green Key eco-certified. Offering elegant rooms, diverse dining,
a rooftop pool, and a full-service spa. It is also proudly Green Key certified for
its environmental responsibility.
Key Objectives:
A Office Administrator manages guest requests, supports daily operations,
and handles administrative tasks like budgeting and inventory, all while
maintaining high standards of cleanliness and guest communication.
I also handled ad-hoc tasks such as emergency guest supply runs,
coordinating urgent maintenance requests, and assisting with VIP room
preparations to ensure seamless operations and guest satisfaction.
Recognized for exceptional service and administrative excellence, directly
resulting from numerous positive guest recommendations and feedback.
“Simplify.
“Simplify. Support. Succeed.”
Succeed.”
Ma. Clarissa Zenina Calugay |-| (- | General Santos City, Philippines
SKILLS & TRAININGS
Education
Bachelor of Science in Hotel & Restaurant Management
Our Lady of Fatima University
School Year:-
Trainings
Facebook Ads & Facebook Marketing Masterclass ..................................
2025
ClickUp ...........................................................................................................................
2017
Shopify 101/ Shopify Dropshipping/ Shopify basic apps operation
2025
Xero: The Complete Beginners Training Course ........................................
2019
Product Knowledge | Core Principles of Great Customer Service ....
2020
Social Media Content Creation: Canva Beginner to Advanced ...........
2020
Wix Website Creation .............................................................................................
2022
Microsoft Office (Word, Excel & Powerpoint) ..............................................
2009
Video Editing (Desktop & Mobile) ......................................................................
2009
Product Research/ Product Listing .................................................................
2025
Instagram/Tiktok/Youtube Management ...................................................
2025
Asana/Trello: Project Management ................................................................
2017
TOOLS PRACTICED
“Simplify.
“Simplify. Support. Succeed.”
Succeed.”
Ma. Clarissa Zenina Calugay |-| (- | General Santos City, Philippines
