Ma.Chiclet A. Labaco

WORK EXPERIENCE Non-Voice Call Center Agent Intelesquad Inc. | April 2019 - September 2019 Handles an Avatar account in Medicare, Lyft, and Final Expense Campaign. Transfer qualified leads to a lead specialist. Ma. Chiclet Labaco VIRTUAL ASSISTANT Compliance Manager 3s Offshoring & Outsourcing Inc. | January - November 2016 Transcribing calls of some agents. Completed some administrative tasks. Coaching agents if they commit compliance issue during their calls. Do some trainings for newly hired agents. PERSONAL INFORMATION ACADEMIC BACKGROUND Date of Birth : April 30, 1986 Place of Birth : Viyan Calauag, Quezon Civil Status : Single Religion : Roman Catholic Citizenship : Filipino San Roque National High School High School Graduated March 2002 TRAININGS SKILLS Content Creation Lead Generation Facebook Ads Instagram Ads Video Editing / Graphic Design Real Estate Ecommerce Chatbot / Pinterest Automation using some tools GET IN TOUCH Address: Blk 3 Lot 22 Sakap 1 Minuyan IV, San Jose Del Monte, Bulacan Email:-Website: www.virtualasting.com VIRTUALASTING Virtual Assistant March 2020 MINDBANK TRAININGS AND SKILLS CORP. Finishing Course for Call Center Agents May 2013 PERSONAL REFERENCES Jenina Najarro Chat Support at 3s offshoring & Outsourcing Inc- Yolanda Rivera On-Call Hairdressing -