Ma. Celina Ramos

Ma. Celina Ramos

$5/hr
Experienced Customer Service / Technical Support Representative
Reply rate:
27.27%
Availability:
Full-time (40 hrs/wk)
Age:
43 years old
Location:
Calamba, Laguna, Philippines
Experience:
8 years
About

My goal is to provide out-most work satisfaction and wonderful working experience with my clients. I have been to different industries for quite some time now. I've been working as a freelancer for more than 2 years, with clients from E-commerce, Real Estate and Leasing Company. 

With that are the valuable work experiences I have gained:

  • Customer Service 
  • Technical Support 
  • Order Management (Shopify, OBERLO, Dropshipping, and Aliexpress)
  • Shopify adding products and description
  • Salesforce order fulfillment
  • Xero account creation and Invoicing
  • Data Entry  
  • Internet Research 
  • Email Support  
  • Chat Support
  • Appointment Setting
  • Advertising using Social Media
  • Admin Tasks
  • Zendesk Ticket

With these experiences, I still never stop to learn new technology. I am continually checking new web tools to stay competitive and more efficient with my home job.

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