Ma. Cecilia

Ma. Cecilia M. Rivas CONTACT --16e East Riverside San Fransico Del Monte, Quezon City OBJECTIVES Dedicated to performing effectively in my role with a proactive approach and a commitment to continuous improvement. Eager to leverage training opportunities to enhance productivity and contribute effectively to the company's success, while fostering professional development. EDUCATION Date of Birth December 09, 2001 STI Gender Female Nationality Filipino SKILLS Adaptability to new technologies and changing work environments BS in Information Technology l Quezon City June 2018 - March 2020 St. Joseph Academy SHS General Academic Strand l Bongabong Oriental Mindoro June 2014 - March 2018 St. Joseph Academy Junior High School l Bongabong Oriental Mindoro WORK EXPERIENCE Problem-Solving Excellent verbal and written communication skills Strong multitasking skills and attention to detail Strong active listening Customer Service Representative Customer Service Representative Customer Service Representative Telus l Quezon City Basic knowledge of Excel CERTIFICATIONS English Filipino April 2024 - October 2024 Genpact l Quezon City Microsoft Word / Microsoft Power Point LANGAUGES March 2022 - March 2024 Concentrix l Quezon City Basic HTML/CSS knowledge Basic ABAP language knowledge August 2022 - July 2025 May 2021 - September 2021 Java Foundations | Oracle June 2022 System Administration June 2022 SAP Business One | System Integration & Arch | FIT ACADEMY March 2023