MA. CAMILLE ERIKA S. RADAM
CONTACT INFORMATION :
#23 Agudo St. Barangka Drive, Mandaluyong City--PERSONAL INFORMATION :
Birth date: January 31, 1993
Gender: Female
Civil Status: Single
Citizenship: Filipino
Religion: Born Again Christian
EDUCATIONAL BACKGROUND:-Olivarez College
Dr. A. Santos Avenue, Sucat Road Paranaque City
Bachelor of Arts Major in Psychology
-Bilaran National High School
Bilaran, NasugbuBatangas
-Lian Central School
Lian, Batangas
HONORS & ACHIEVEMENT:-TH Honorable Mention -rd Honorable Mention-EdukasyonLibreniOlivarez (ELO Scholar)
WORK EXPERIENCE :
Process Associate
May 17, 2018 – Present
Genpact LCC
Job Description :
Responsible in data entry into HRIS database (People soft) on new/ update employee détails such as the work schedules and leave entitlements, position management and movements. Handles HR IS requests and resolves cases and issues through ServiceNow. Protecting the data privacy of the employees records.
Associate – TSS HR Systems
April 06, 2017 – February 06, 2018
Ernst & Young
Job Description :
Responsible for on-going sytem support for Alumni system of EY working with other virtual team and team members around the globe. Manage individual tickets via Service Now – issue tracking system and assess and make recommendations to the Product Manager and/or to IT Service Teams. Working with the customer and various teams to evaluate defects and enhancements to the system. Develops and supports system testing plans and conducts quality assurance testing. Maintains accurate and thorough client support record. Provide support with resolution of escalated tickets, acts as liason to IT Services leads to ensure issues are resolved in timely manner.
HR System Product Support Associate – Alumni : HR Systems
January 30, 2017 – April 05, 2017
SGV & Co. /EY Philippines
Job Description :
Responsible for on-going sytem support for Alumni system of EY working with other virtual team and team members around the globe. Manage individual tickets via Service Now – issue tracking system and assess and make recommendations to the Product Manager and/or to IT Service Teams. Working with the customer and various teams to evaluate defects and enhancements to the system. Develops and supports system testing plans and conducts quality assurance testing. Maintains accurate and thorough client support record. Provide support with resolution of escalated tickets, acts as liason to IT Services leads to ensure issues are resolved in timely manner.
SAP HR Administrator
May 21, 2014 –January 20, 2017
Ericsson Telecommunication Inc.
Job Description:
Maintains employee and organization information through Personnel Administration and Organization Management in HRMS. Ensures the accuracy of the tasks and processes being performed in the HRMS.
Handles HR IS concerns and resolves cases and issues through SMP program. Makes the initiative for escalating issues to the relevant parties and demanding improvements of tools, routines, and processes to work most efficiently. Protects the integrity of Personal Data when handling, processing, and accessing Personally Identifiable Information (PII).
Recruitment Specialist
January 22, 2014 – April 2, 2014
People Power Cooperative
Job Description:
Handle all recruitment queries in a responsive, customer-focused way - providing a comprehensive first line of information and advice. Provide excellent customer service to external and internal candidates, in supporting the web recruitment system, to ensure a positive experience. Respond to queries from recruiting managers, supporting and advising them to follow the correct procedures for high quality recruitment. Arrange for shortlisted candidates to take relevant assessments, mark, and record results accurately to contribute to the recruitment decision. And conducting interview in all job fairs with the help of Public Employment Service Office (PESO) in all areas of Metro Manila.
Admin Clerk
April 24, 2013 – August 17, 2013
Bloomwoods Flowershop Inc.
Job description:
Performs general clerical duties to include but not limited to: photocopying, faxing, mail distribution and filing. Coordinates and maintains records for staff office space, phones, company credit cards and office keys. Creates and modifies various documents using Microsoft Office.
SKILLS:
With high quality approach and customer focus
Results/goal oriented, organized, flexible and a team player
MS Office (Word, Excel, PowerPoint, Outlook)
HRMS (SAP-HR), Peoplesoft (Basic)
Keen to details
CHARACTER REFERENCES:
Estherlyn Q. Guitering
Accounting Specialist
People Power Cooperative-
Girlie Codillo
HR Delivery Specialist
Ericsson Telecommunications Inc-
Vianca L. Vega
Production Staff
GMA NETWORK-