Ma. Blanca Louie Octit Sarael

I have a strong background in BPO, beginning as a Technical Support Representative and progressing to roles such as Subject Matter Expert (SME), escalation team member, and community/social media moderator. With extensive experience in customer service and problem-solving, I am adept at managing complex situations and providing effective solutions. I am highly proficient in tools like Google Workspace, MS Office, and task management apps, with a keen ability to handle calendar management and administrative tasks efficiently. My diverse skill set, combined with my ability to adapt and collaborate in fast-paced environments, makes me a valuable asset for any team.