Ma. Bernadette Bacang

MA. BERNADETTE BACANG ISTQB certified (Certificate No.: 104432) - |-| Negros Oriental, Philippines PROFESSIONAL SUMMARY Dedicated and experienced Software Test Engineer with a strong background in ensuring the quality and reliability of software applications. Leveraging solid expertise gained through roles as a Regional Sales Admin and Assistant Systems Engineer, I bring a unique perspective to software testing, blending meticulous attention to detail with a deep understanding of business processes and system architecture. Proficient in conducting comprehensive testing across various platforms and environments, I excel in creating and executing test cases, conducting regression testing, and collaborating closely with development teams to identify and resolve issues efficiently. With a proven track record of delivering high-quality software solutions, I am poised to contribute effectively to your team, ensuring the seamless deployment of software products that meet and exceed user expectations. WORK EXPERIENCE Boldr Inc. Nov 2021 - Present Position: Software Test Engineer • Employed Agile methodologies to support team delivery of high-quality software solutions. • Developed detailed test scenarios and cases, logging errors and defects accurately in comprehensive reports. • Executed automated and manual tests, ensuring thorough test coverage. • Aided in transitioning manual test cases to automated ones for the automation QA testing team. • Presented test reports and analysis to management, proposing software fixes. • Conducted end-to-end system tests to validate code changes and improvements. • Documented findings meticulously to optimize collaboration across the technical team. • Managed defects in JIRA, collaborating with developers for timely resolutions. • Worked within Agile and Scrum frameworks to meet project milestones and timelines. • Evaluated product functionality, performance, and compliance against design specifications. • Collaborated closely with client support teams to address major issues before product launch. • Investigated and resolved complex client requests or complaints across departments. • Coordinated with stakeholders to ensure timely delivery of test deliverables. JT International (Philippines) Inc. Position: Regional Sales Admin • Provided IT support and monitored Sales team reports. • Generated credit memos and processed Project Briefs using SAP. • Ensured compliance with payment processes for Distributor Partners. • Managed DP POPs, reconciled claims, and handled client inquiries. • Supervised procurement and ensured office functionality. • Coordinated resolution of administrative issues between departments. Mar 2018 - Nov 2021 XLR8 Ventures Position: Software Test Engineer • Created test plans, specifications, and cases. • Executed test cases and conducted performance, ad hoc, UI, and compatibility testing. • Reported bugs, conducted regression and maintenance testing. • Led sprint retrospectives and produced test closure reports. • Coordinated exploratory testing with developers and testers. • Reviewed and validated requirements and technical specifications. • Analyzed and optimized software testing systems for efficiency. • Coordinated quality assurance processes throughout the development lifecycle. • Conducted extensive UI testing on Windows, Android, and iOS devices. Sep 2013 - Sep 2017 Kyocera Document Solutions Development Philippines Inc Jul 2011 - Aug 2013 Position: Assistant Systems Engineer • Performed comprehensive acceptance and functional testing across network, mobile, web, and desktop applications. • Executed thorough non-functional testing, encompassing UI, compatibility, localization, performance, and usability assessments. • Managed bug reporting, regression testing, and verified bug resolutions. • Developed detailed test cases, baseline reports, test summary reports, and release notes. • Ensured adherence to engineering principles and design specifications, following the Waterfall methodology. SKILLS AND ABILITIES • Technology Proficiency • SDLC and ISTQB fundamentals • Agile Framework Methodology • Kanban Frameworks • • • • Defect Resolution Non-functional Testing Regression Testing Compatibility Testing • • • • Manual Testing Functional Testing Usability Testing Acceptance Testing • • • • Smoke Testing UI Testing Test Execution Test Planning • • • • Scrum Frameworks Test-driven Development API Testing Bug Reporting and Defect Tracking • • • • Test Case Creation Localization Testing Maintenance Testing Database Management APPLICATIONS / SYSTEMS / DOMAIN • Team Foundation Server • Oracle VM VirtualBox • IBM National ClearQuest • Windows OS (XP, 7,Vista, 8, 10, 11) • Windows Server (2003, 2008, 2012) • • • • • TRAININGS AND CERTIFICATIONS • Security White Belt, 2024 • ISTQB certified (Foundation Level), 2023 • Accessibility Testing, 2023 • Test Automation Foundations, 2022 • Communicating Across Cultures Virtually, 2022 • Information Security & Responsibility, 2022 • Skills for Inclusive Conversations, 2022 • Performance Development: Self-Assessment, 2022 • Building Trust, 2021 • Google Drive Essential Training, 2021 • First Aid Training Philippine Red Cross, 2019 • • • • Performance Testing Cross-platform Testing Test Implementation Communication Skills Confluence TestRail MS Ofice Atlassian JIRA TeamViewer • • • • • • • • • • • • • • • • • • • Test Management Web Development Problem-solving Analytical Skills QA Complete Adobe Photoshop SAP Business One SAP Hana Okta • • • • • G Suite Slack Zoom Graphql Postman The Dynamic Admin Professional, 2019 Effective Business Writing, 2018 Advanced Scrum, 2014 Basic Scrum Principles, 2013 ISTQB Training, 2011 SAP Business One certified, 2010 Developers Conference, 2010 ICT Conference and Exhibition, 2009 Philippine Computing Science Congress, 2009 Rotary Club Youth Leadership Awards, 2004 EDUCATION Silliman University | Negros Oriental, Philippines Mar 2011 Bachelor's Degree in Information Technology CHARACTER REFERENCE • Dr. Jeremias Perez Mentor - Professor of Music- • Evelyn Mosqueza Branch Finance Supervisor- • Frances Gem Lorena Senior Quality Assurance Lead-