I possess over 11 years of experience supporting prominent organizations, including a U.S.-based telecommunications company, Supporting US-based fiber optics and satellite services company, international banking institution, and a U.S. property management firm that manages Associations. My expertise includes escrow support and real estate payment processing.
Core Skills:
Team leadership, coaching, and skill transfer
Customer support and client relations
Administrative assistance and workflow management
Proficiency in Google Workspace and Microsoft Office Suite
Familiarity with various software applications related to customer support, scheduling, client coordination, CRM, and documentation
Reporting and performance coaching