Ma. Anna Lyne Mendoza

Ma. Anna Lyne Mendoza - Email:-Skype:- SKILL SET: Organization & Time Management: • • • • • Good analytical abilities, problem-solver who quickly grasps complex situations and turns them into manageable tasks. Highly organized, fast-learner and detail oriented. Proven ability to understand and follow complex instructions to successful conclusions. Many years of experience successfully managing and organizing personal time and workload. Produce quality even in extreme time pressure and deadlines. Technical Skills: • • • • Proficient in MS Applications – Microsoft Word, Excel and PowerPoint. Internet savvy. Above average typing skills. Adept in different Social Media networks. Communication and People Skills: • • • • Outstanding diplomacy that consistently produce win-win results for costumers and company. Articulate and effective interaction with people of different background and persuasions. Accurately record and verbally communicate detailed information. Consistently maintain positive attitude and enjoys helping people. Professional Experiences: Virtual Assistant- Minerva Creatives ( http://minervacreatives.com/ ) Responsibilities: - Researched list of potential clients to submit proposals. Transcribed webinars from distilled.net Scheduled twitter posts via Hootsuite. Submitted the following articles to ezinearticles: - http://ezinearticles.com/?Financial-Help-Is-Available-With-An-Asbestos-Lawsuit&id=- http://ezinearticles.com/?Health-Problems-Abound-With-Mesothelioma&id=- http://ezinearticles.com/?Reasons-You-May-Need-A-Mesothelioma-Law-Firm&id=- http://goarticles.com/article/- http://goarticles.com/article/- http://goarticles.com/article/- http://www.articlesbase.com/finance-articles/financial-help-is-available-with-an-asbestos-lawsuit-.html http://www.articlesbase.com/health-articles/health-problems-abound-with-mesothelioma-.html http://www.articlesbase.com/law-articles/reasons-you-may-need-a-mesothelioma-law-firm-.html Bar Stewardess – Caribbean Cruise Ferries Responsibilities: - Providing excellent customer service. Handle a variety of sales-specific tasks. Play a role in regulatory compliance. Training new team members. Yacht Stewardess - Hasabi II (Private Royal yacht) Responsibilities: - - Responsible for the everyday smooth operation of the boat´s interior department, which means being adept in the arts of housekeeping services, laundry procedures and wardrobe management, food and beverage service and cleanup, entertaining (while maintaining proper etiquette and high-energy, can-do attitudes at all times). Responsible for directing, motivating, and training the lower-ranked stews. Provisioning to maintain inventory supplies and cover guest usage. Collaborating with executive chef regarding meal service for the guests. Creative planning and quality service of theme dinners and occasional guest parties. Planning and managing destination experiences proficiently. Restaurant Stewardess – Princess Cruise Lines Responsibilities: - - Report to the Waiter, Head waiter and Assistant Restaurant Manager. Provides assistance and support to the assigned waiter in anticipating and fulfilling the passengers request. Responsible for achieving and exceeding revenue levels set by the cruise line through suggesting various courses and wines to passengers and applying upselling and suggestive selling techniques. Participates in rotational schedule working in the dining room in the other food and beverage outlets throughout the cruise ship. Educational Attainment: College: Lyceum University of the Philippines ( Batangas ) April 2004 Bachelor of Science in Marine Transportation High School: Oriental Mindoro National High School Personal Information: Date of birth: December 18, 1984 Age: 32 Civil Status: Married Citizenship: Filipino March 2001