MA. ANNA V. BALDIA
Administrative Assistant
Administrative Assistant with 2 years of experience
in providing full time administrative and semiaccounting support. 10 years of experience providing
administrative and secretarial support. Aims to
pursue career in a Virtual work environment with a
goal to provide the best possible administrative
support to the company.
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Rizal, Philippines
linkedin.com/in/ma-anna-baldia
SKILLS
EMPLOYMENT HISTORY
E-mail Management
Calendar Management
Data Entry
Internet Research
Social Media Management (Entry Level)
Facebook Ads (Entry Level)
WordPress (Entry Level)
ADMINISTRATIVE ASSISTANT (U.S. CLIENT)
TOA Global / October 2018 – October 2020
Knowledgeable in using:
Google Docs, Sheets, Slides, Forms
Google Calendar
Calendly
Trello
Zoom
Slack
Microsoft Word, Excel, PowerPoint
Microsoft Outlook
Microsoft Office 365
Adobe Acrobat Pro
Canva
CCH ProSystem FX
BQE Core
Cloud Storage and Portal Management
Time Entry/Time Keeping
Generating weekly and monthly reports
Reconciling AR reports
Generating invoices and billing
Updating various processes and trackers using Office
365
Organizing Office 365 files and documents
Performs Intermediate Accounting tasks
SECRETARY/FLIGHT BOOKING OFFICER CUM
OFFICER-IN-CHARGE OF THE ADMINISTRATIVE DEPARTMENT
Asia Bulk Transport Phils., Inc. / November 2011 – January 2017
As OIC-Admin:
EDUCATION
B.S. INFORMATION TECHNOLOGY
Major in Information Technology
BULACAN STATE UNIVERSITY
Directly coordinating and receiving instructions from
the company President
Responsible for the renewal of Company’s licenses
Responsible for the application/renewal of Principal
(foreign client)/vessel’s accreditation at POEA Answer
Principal’s emails and phone calls
Handle all office/employee related matters
Malolos, Bulacan, Philippines
2002 – 2006
ONLINE COURSES ATTENDED
How to Become a Virtual Assistant
Home-Based Connect
November 18, 2020
Social Media Management
Home-Based Connect
November 18, 2020
Facebook Ads
Home-Based Connect
November 18, 2020
SEMINARS ATTENDED
In-charge of coordinating with local medical health
providers with regards to Pre-Employment Medical
Examination (PEME) package
In-charge of arranging company parties and outings
Liquidates all the expenses incurred in the company’s
events including those company licenses, Principal’s
accreditation that involves payment of fees
As Claims Handler:
Attend to repatriated seafarers who met an accident
onboard the vessel (ship) or was repatriated due to
illness
Responsible for securing files/documentation of
seafarer’s accident/illness
Evaluates nature of accident and/or history of illness
onboard
Coordinates with the local P&I Insurance Company
Gives an update to the Principal thru e-mail regarding
the status of seafarer’s health and medication
Accompanies seafarer to the office of the local P&I
Insurance for a conference meeting or an amicable
settlement between the Principal and the seafarer
Seminar on Quality Consciousness
Bulacan State University
October 21, 2004
Institute of Computer Education Seminar
Workshop on Web Page Design, Networking
and Basic Troubleshooting
Bulacan State University
October 24-28, 2005
As Management Representative:
ON-THE-JOB TRAINING
SOCIAL SECURITY SYSTEM
East Avenue, Diliman, Quezon City
Network and Communications Department
IP Configuration, Basic Network
Troubleshooting, Clerical Works.
In-charge of attending company’s Audit for ISO
certification
Prepare all the files/documents needed for the Audit
As Secretary to the Foreign Consultant:
In-charge of giving copies of e-mail communication
Checks draft e-mails of the Operations Department
before submitting to foreign consultant for final
checking before sending it to the Principal
Relay suggestions/ideas of the foreign consultant to
the President or to the employees for the betterment
of the company’s operation
As temporary Officer-In-Charge of Crewing Dept.
Act as temporary OIC of the Crewing Department
In-charge of answering e-mails of Principal
In-charge of selecting suitable crew candidates for
President and Foreign Consultant’s approval before
sending to Principal
TECHNICAL SUPPORT REPRESENTATIVE (TELCO ACCOUNT)
Orchid Cybertech Services, Inc. / July 2011 – October 2011
Provides step-by-step troubleshooting to clients having
problems connecting to the Internet
Assists new clients making follow-up on the installation
of Internet service
SECRETARY TO THE PRESIDENT
FLIGHT BOOKING OFFICER
Asia Bulk Transport Phils., Inc. / March 2007 – June 2011
As Secretary to the President:
Arranges meeting schedules and appointments of the
President
Provide copies of incoming e-mail communications
Receives and encode dictations
Arranges all files and documents of the President
As Flight Booking Officer:
Monitor vessel’s schedule/movement as well as
Principal’s notice of vessel’s movement to be able to
determine the suitable flight for on-signing and offsigning seafarers
Coordinates with the local travel agent to book the
suitable flight based on vessel’s latest schedule
Ensures that ‘Authority to Board’ was issued by the
attending agent and that it should be reflected to the
system of the corresponding airline
In-charge of collating necessary documents for the
application of seafarer’s Transit VISA commonly
Taiwanese, Chinese and Australian Visas (if needed)
In-charge of dispatching seafarer’s travel documents
Monitors seafarer’s safe embarkation and debarkation
to/from the vessel
TECHNICAL SUPPORT REPRESENTATIVE
Alorica Philippines / April 2006 – January 2007
Provides step-by-step troubleshooting to clients having
problems connecting to the Internet
Assists clients in installing routers, modems, wired and
wireless network adapters, etc.
