M. Scott Coffman
220 N. 6th St., Auburn, IL-Relevant Skills & Abilities
wordpress publishing
Nine years experience building my own websites truthmission.net and lowrentfoodie.net.
Published well over 100 articles between the two sites.
Integrated my own photography, and interpreted analytics.
Proficient in SEO analysis, with over 90% of my search terms appearing on Google’s front page.
writing
Non-fiction published by Pandamonium Press in Canada and five times in best-selling Chicken Soup for the Soul book series.
Also experienced in journalism, Christian fiction and fantasy/sci-fi.
editing/ghostwriting
Ghostwrote Amazon 5-star rated book Called to CARE for former employer James P. Rousey.
Edited God and a Man for Re-Up Men’s Movement.
Expert at Project Timeline Management
social media
Built social media profile for insurance agency from 0 to over 2800 followers.
Managed online advertising campaigns on Facebook, Yelp, and Google.
Highly proficient on several social media platforms with over 3100 followers.
Networked with other food enthusiasts during COVID to advocate for local restaurants.
CUSTOMER SERVICE
Highly proficient at providing a diverse array of insurance clients with superlative customer service, so that if they ever leave our company over price, they will come back later because of how they were treated.
Helped our agent achieve the rank of All American, COUNTRY Financial’s highest honor, four of the last five years.
Familiar with management and leadership skills, as the office is frequently left in my hands.
Work Experience
founder and chief steward | truth mission | 2013 To present
service assistant | julie hale miller country financial | 2012 To present
QUALITY CONTROL SPECIALIST | UNITED TRUST GROUP, INC. |-
REIMBURSEMENT SPECIALIST | mEMORIAL HEALTH SYSTEM |-
ADMINISTRATIVE ASSISTANT | iLLINOIS DEPT. OF CENTRAL MANAGEMENT SERVICES-
Volunteer Experience
early childhood ministry | cherry hills church | 2009-present
worship and arts ministry | cherry hills church |-
creative planning team | cherry hills church |-
Education
Bachelor of arts—magna cum laude | May 1991 | millikin university
Major: English
Minor: Music
Related coursework: Writing Emphasis
licensed property/casualty producer | october 2012 | Illinois dept. of insurance
24 hours of continuing education every two-year license period, including three hours of ethics training.
CATALYST TRANSFORMATION INSTITUTE | 2021-present
Intensive one-on-one coaching for mastery in developing motivation, clarity, and purpose to fuel the drive necessary for personal development and goal attainment.