Lyubomir Ganev

Lyubomir Ganev Curriculum Vitae PROFILE Senior Business Development Leader with international coverage VISION To utilize my skills and experience in enhancing shareholder value. EXECUTIVE SUMMARY Astute, qualified and highly experienced international business development executive and project manager with specialist degree in account, sales and market development. I possess over 14 years’ experience in senior positions for various leading companies in the financial and banking services, information and technology software services, supply chain management, distribution services, translation and localization software solutions. Multi-lingual with strong market development skills, I have worked with clients in Bulgaria, Greece, Romania, Cyrus, Germany, Austria, Switzerland, Hungary, United Kingdom, China and USA. I have successfully developed markets, managed teams and built sales pipelines to generate revenue income well within and above set targets. I offer a combination of market research and development, business development, strategic and tactical planning, project management, marketing, business/sales performance assessment and reporting, industry research and creative problem-solving capabilities. I have worked in international markets and have been exposed to very high levels of business operational performance and achieved several successful key partnerships. I have excellent communication and leadership qualities. PERSONAL DETAILS Address 1: Lavele Str. 38, Sofia, Bulgaria Address 2: Silostraße 31A, Frankfurt am Main, Germany Email:-LinkedIn Profile: https://www.linkedin.com/in/lyubomir-ganev-/ Mobile 1: - Mobile 2: - Sex: Male Date of birth: 22/06/1982 Nationality: Bulgarian Languages: Bulgarian, English, German & Russian Driving License: Clean “B” category driving license PROFESSIONAL SKILLS • • • • • • • • • • • • Sales & Account Management Market Development Strategic Business Management New Business Planning and Development Sales Strategy & Strategic Project Management Revenue Target Planning and Achievement Industry Intelligence Development Commercial and Contract Negotiations Implementation Management P&L Management & Sales Performance Stakeholder Management Leadership, Motivation and Mentorship PERSONALITY TRAITS • • • • • • • Proven problem-solving ability Insightful and sees the bigger picture Creative and can multi task Assertive and goal orientated Self-motivated and passionate Loves and thrives under challenges Highly innovate with lateral thinking ability QUALIFICATIONS EXECUTIVE SUMMARY 2013 Position: Company: 2008 Strategic Service Manager, CEE Experian (UK/ Germany, Information Technology Services) Period: February 2017 to January 2018 Scope of Work Done: • Managed sales & service engagement for strategically important clients that represent 60% of the overall EMEA revenue base • Was accountable for leading the overall customer service activities for assigned clients and projects; single contact within Experian for client engagement • Owned NBQ targets and directly impacted revenue growth & revenue protection activity - International MBA Nyenrode Business Universiteit, Breukelen, Netherlands Master’s Degree – International Project Management, University of National and World Economy, Sofia, Bulgaria Bachelor’s Degree – International Business Relations, University of National and World Economy, Sofia, Bulgaria German Class with Biology, Geography, History & Chemistry – C1 Level High School, Sofia, Bulgaria German Language with Final Exam & Diploma – C1 Level First German Language School, Sofia, Bulgaria • • • • • Was responsible for building excellent internal stakeholder relationships with all areas of the business to enhance the overall client engagement Participated in the account planning process, together with the BDM, SDM, Operation Service Director and Managing Director for the region Was leading and coordinating regular internal & external client meetings to assess status of ongoing activities, results of Experian projects / support and prospect future opportunities Was responsible for leading early engagement across the Product, Pre-Sales, Sales, Delivery and Support Teams across EMEA. Has captured client’s solution requirements and worked with these areas of the business to delivery efficiently Has developed and influenced relationships with clients at all levels from Executive Leadership members to Project managers Position: Company: Senior Technical Account Manager, DACH Experian (UK/ Germany, Information Technology Services) Period: May 2015 to February 2017 Scope of Work Done: • Was primary focal point for all Experian activities, (technical) questions, ideas and hurdles. Has provided an inroad to Experian product experts and present clients’ needs for inclusion in future product releases • Coordinated Experian issue management, escalation and resolution • Performed regular Service Delivery reviews with Tier 1 and Tier 2 clients • Coordinated briefings and deep dive sessions with Experian product experts on topics that are pertinent to clients’ environment and objectives • Coordinated service operations against stated SLAs, ensuring the Delivery and Support teams and 3rd parties take corrective actions when performance falls below the contracted service levels • Worked with the application support team to provide clear and constructive information on the client solution to get client issues resolved and ensure proper sense of urgency when necessary Position: Company: Service Delivery Manager, CEE Experian (UK/ Germany, Information Technology Services) Period: June 2014 to May 2015 Scope of Work Done: • Was fully accountable for the overall success of the Decision Analytics service for business account clients • Has acted as a single point of contact for delivery in the market, communicating with the sales and commercial teams to create a seamless sales/account management and delivery model • Successfully managed the demand and supplying clients from market to delivery, ensuring resources and skills are deployed correctly with the appropriate profile • Developed prospective Decision Analytics business with clients, promoting new offerings and services, resulting in stronger relationships with clients • Delivered revenue and operating profit against budget and achieved service levels, with the aim of increasing profitable revenue Position: Company: Regional Sales Director, EMEA (Board Member) MGH HANDELS & PRODUKTIONSGESELLSCHAFT GmbH// OOO Euromash, www.euromash.net (Germany/ Russia, Industrial Automation equipment) Period: May 2012 – June 2014 Scope of Work Done: • Provided quality leadership for both internal and external customers in all assigned tasks, whilst upholding company values with priority • • • • • • • Achieved regional revenue and profitability quotas for products sold into all customer segments and established an environment and basis for future sales growth Directed all regional selling activities, including resource deployment and direct customer interaction Consistently met regional sales financial objectives by forecasting requirements, as well as preparing an annual budget, scheduling expenditures and analysing variances Led a team of Sales Territory Representatives and Specialists, including overseeing individual performance, recruitment and career development Trained and coached colleagues in sales techniques, including how to sell value and solutions to customers Recommended product lines by identifying new opportunities and/or product, packaging, and service changes, surveying consumer needs and trends, and tracking competitor activity Continually evaluated market trends and gathered competitive information to identify trends affecting current and future growth of regional sales and profitability Position: Company: Market Development Manager, EMEA MGH HANDELS & PRODUKTIONSGESELLSCHAFT GmbH// OOO Euromash, www.euromash.net (Germany/ Russia, Industrial Automation equipment) Period: June 2011 – April 2012 Scope of Work Done: • Successfully managed several complex projects spanning multiple entities and disciplines within the organisation • Worked in conjunction with the management team to prepare and implement the Marketing and Business Development Plan and strategy for meeting business objectives • Identified and located potential projects by contacting prospective partners to discover and explore opportunities • Investigated potential projects by analysing market strategies, deal requirements, and evaluation options • Devised negotiation strategies by studying the integration of new ventures with company strategies and operations, examining risks and estimating partners' needs and goals • Secured new business deals by coordinating requirements, developing and negotiating contracts and integrating contract requirements with business operations • Enhanced job knowledge by participating in educational and training opportunities, and maintaining a personal network Position: Order Processing Manager Company: NET ELITE LLC (USA & Canada, Online industry and Wholesale) Period: March 2010 – June 2011 Scope of Work Done: • Managed the work-flow within the order processing department, ensuring daily workloads were completed in a timely and efficient manner • Developed strategic processes and managed procedural implementation with continual review and refinement of operational processes and procedures • Devised and implemented solutions to optimise maximum productivity and efficiency throughout the department • Managed inventory and strengthened supplier relationships, with daily and weekly maintenance based on the order flow with regular progress checks • Established and maintained strong, positive relationships with all customers and partner company representatives • Prepared and submitted comprehensive reports on work activities, operations, sales, and any work-related accidents Position: Head of Project Department/ Interim Managing Director Company: OMNIAGE LTD (Austria, Translation and Localization industry) Period: March 2008 – February 2010 Scope of Work Done: • Established an efficient work plan for each project phase and arranged for the recruitment or provision of relevant project personnel • Coordinated project teams and delivered any schedule changes to all parties involved, such as core team, subsidiaries and external localisation vendors • Led virtual project teams through a successful shipping cycle, helping to define roles and responsibilities and holding team members accountable for contributions • Delivered high-quality software localisation for clients and servers by managing projects end-to-end and successfully working with feature teams • Effectively managed outsourced localisation projects for software, communicating ongoing status, resulting in reduced risk and costs throughout the localisation cycle • Managed and developed client relationships by attending regular meetings and acting as a localisation and business development lead Position: International Project Manager Company: OMNIAGE LTD (Austria, Translation and Localization industry) Period: March 2007 – February 2008 Scope of Work Done: • Coordinated project activities including lock kit preparation, handoffs, schedules and handbacks together with preparing and providing data, terminology and reference materials • Effectively communicated the schedule and any changes to all parties involved in the projects, including subsidiaries and external localisation vendors • Extracted portions from source application into a translatable format: resource, content files, images, graphics, icons, and client scripts Position: Business Development Manager Company: BNP Paribas Personal Finance (Bulgaria/ France, Financial industry) Period: April 2005 – February 2007 Scope of Work Done: • Delivered the business strategy for the area, including revenue generation, customer development, and marketing • Identified the needs of the region and top accounts, in cooperation with the marketing department • Managed existing customer relationships to ensure agreements were met and sales targets achieved • Controlled retail pricing in line with the company strategy, putting in place appropriate local strategies • Proactively identified additional sales opportunities using creative commercial tools to generate sales growth • Successfully achieved sales targets on a seasonal basis by developing and implementing sales strategies Sales Associate, BNP Paribas Personal Finance (Bulgaria/ France, Financial industry), April 2003 – February 2005 PROFESSIONAL DEVELOPMENT 2014 – up to date 2016 Vice President Commercial Strategy, EMEA (Board Member), MGH HANDELS & PRODUKTIONSGESELLSCHAFT GmbH// OOO Euromash, www.euromash.net (Germany/ Russia, Industrial Automation equipment) Adviser Strategic Business Development, DACH & CEE, Shenzhen Forward Technology Limited (China, Wholesale of electronic devices) - Market Research & Analysis, Sales & Marketing, GfK Retail and Technology UK Management, Sales, Marketing & Advertising Certification, Bulgarian Business Leaders Forum (BBLF) International Project Management & Finance, CIBANK – part of KBC Group Junior SAP Consultant, Coca Cola CCHBC Bulgaria (Infor Partners Group) English Language – General English and Business English – C1 level, Private Language School, Sofia, Bulgaria IT SKILLS MS Word, MS Excel, MS Project, MS Access, MS Office 2003, MS Office 2007, MS Office 2010, MS Outlook, Adobe Acrobat, Adobe Illustrator, Smart Draw, Internet, MS PowerPoint, Windows 2000, Windows XP, SAP R/3, CAT tools – Trados, SDLX, Synergy, XTRF REFERENCES Available upon request