Lysa Roque

I handle daily collections, payments, and account records while making sure everything is accurate and on time. A big part of my role is keeping reports and spreadsheets updated, reconciling accounts, and assisting clients with their billing or payment concerns. I also work closely with other departments to fix discrepancies and prepare reports for management.

Through this role, I’ve developed strong skills in data entry, record-keeping, and using tools like Excel and Word. I’m used to working with tight deadlines, managing multiple tasks at once, and staying organized. These same skills are what I’m now applying as I transition into Virtual Assistance, where I can help with admin tasks, email and file management, and overall support to keep things running smoothly.