Lyra May Jagunos

L Y R A M A Y J A G U N O S SOCIAL MEDIA MANAGER CUSTOMER SERVICE REPRESENTATIVE TELEMARKETER PRODUCT RESEARCHER/LISTER VA ABOUT ME Social media manager is responsible for developing and implementing marketing strategies for a business's social media sites. Customer Service Representative supports customers by providing helpful information, answering questions, and responding to complaints. EDUCATION Bukidnon State University- | Bachelor in Elementary Education EXPERIENCE 2021-Present: Appointment Setter/Cold Caller /VA Elevature Coldcalling/survey-: Social Media Manager Mekong Eyes Cruises (Vietnam) Tiny Cake Lady (Vietnam) KNOWLEDGE Canva Google Sheets SEO Telemarketing Facebook Ads Trello Loom Etsy Shopify CONTACT -- Task to create content for the brand. Edit photos for clients and magazines, and social media posts Organization of files-: ESL-Teacher Compass Education Saigon American English Center (SAS) Teach and facilitate students of different levels-: Customer Service Representative Convergys (now Concentrix) Outbound and Inbound calls Resolved clients issues and queries. Collection Specialist-: Quality Control/Software Reviewer Alphasys Pty.LTD Review the Software before sending it to the client Quality control.