Lyra Marie Balanlayos. Saripe

LYRA MARIE SARIPE GENERAL VIRTUAL ASSISTANT CONTACT --https://www.linkedin.com/in/lyra -marie-/ Naga City, Camarines Sur EDUCATION WORK EXPERIENCE LEGAL ASSISTANT Goldman and Associates Law Firm | 2022 Provided top tier legal assistance to attorneys and paralegals of the firm. Forwarded emails and phone calls to attorneys. Managed attorneys' calendars. Managed attorneys' paperwork and deliverables. Prepared cover letters and fax to courts. Billed attorneys' clients. MA PUBLIC ADMINISTRATION SOCIAL MEDIA MANAGER & NEWS WRITER Ateneo de Naga University SY 2018 - 2019 Local Government Unit of Naga City |- BACHELOR OF LAWS University of Nueva Caceres SY 2017 - 2018 AB POLITICAL SCIENCE Ateneo de Naga University SY 2013 - 2016 SKILLS Virtual Assistance Administrative Assistance Social Media Management Calendar Management Writing Customer Service Troubleshooting Problem Solving TOOLS Google Suite Microsoft Office Zoom Asana Bill4Time DocuSign MetroFax Managed official Facebook, Twitter and Instagram pages. Produced content for the official social media pages. Answered messages, comments and queries in the official social media pages. Written articles for social media and city's official gazette. Gathered news for news publication. SOCIAL MEDIA MANAGER Emerge | 2020 - 2021 Managed client's businesses' social media accounts to maximize profitability by utilizing their social media platforms to widen their business' reach/network. Managed scheduled posts to ensure that the needed content for each client will be set out on the stipulated schedule set. Utilized social media platforms to reach out to businesses with the same niche, for potential business collaborations and possible business affiliations. CUSTOMER AND SALES REPRESENTATIVE Quantrics Enterprises, Inc | 2018 - 2019 Answered inbound calls from Bell Canada's consumer network. Assisted clients with their technical and billing queries. Provided top-notch customer service to all the clients that were being attended to. Liaised with second to top level management peers to be coached on strengths and opportunities.