Lynsey Alexander

/p[l++++++++++++++++++++++++++++++++++++++ Lynsey Alexander - KEY SKILLS AND EXPERIENCE • • • • • • • • • • Providing leadership and direction both to large teams and organisation wide Coaching and mentoring Ability to gain buy in and influence organisational direction Staff recruitment, induction and training Attendance and performance management Implementing change whilst improving productivity Business performance and automation specialist Working as part of a multidisciplinary team Proactive management of Health and Safety requirements Excellent listener, supportive, diplomatic and caring WORK EXPERIENCE The Borgen Project Roles, 2015 – Present – Remote Role: • Chief of Staff 2017 – Present In addition to the responsibilities as the HR Manager for the organisation, this role works with the President of the organisation to set out the strategic goals and shapes the direction of the organisation. Charged with the project management of new software, procedures and policies ranging from system procurement, design, implementation and training, subsequent updates and maintenance across all areas of the business, whilst ensuring integration with current software and policies. Fostering good working relationships with all teams to ensure buy in to new initiatives, smooth instillation and reporting of service concerns, being solutions orientated to ensure that day to day issues are resolved. Responsible for all HR aspects of the business, from ensuring staffing needs are met, the creation of new internship programs, HR policies, performance management, coaching and mentoring of senior managers. • HR Manager 2015 – 2017 Hired and managed a team of recruiters and all the associated processes that were required to maximize the team’s potential to take the annual hiring from 1000 roles, to 5000 roles per year. Additionally responsible for all aspects of the recruitment cycle, from posting opportunities, to applicant selection, interviewing, hiring and onboarding; granting system access, holding orientation meetings and training sessions. Produced reports on the recruitment activity within the organisation, ensuring key metrics were achieved. NHS Blood and Transplant Roles, 2000 - 2014: • Area Session Manager 2009 – 2014 Managed all aspects of the day to day running of non-clinical collection team staff, from recruitment, to pay queries, HR requirements and logistics, to deliver a collection service of blood products to agreed daily targets and standards. Contributed to the delivery and promotion of Donor Loyalty, working across directorates to deliver service excellence. • IT Development Delivery Officer 2007 – 2009 Delivered training of IT modules to agreed standards, being a source of knowledge and expertise in the field of IT training, education and development. Contributed to the development and renewal of IT systems throughout Blood Donation Services. • Donor Care Supervisor 2003 – 2007 Organised blood donation session activities and deployed staff to ensure that Donor throughput was as efficient and customer focussed as possible.