Lynn Amy Mungai

INTRO My name is Lynn Amy Nyambura Mungai-Gitau I have had a 15 year experience working in the Public Relations and Event Production Lynn Mungai section in the Communications Arena. I worked at Gina Din Corporate Communications for 13 years. I rose from being a Born 28th of September 19 shy intern to the MD's Executive Assistant. In the years between, I had the pleasure 77 of working in collaboration with staff at Safaricom PLC, Kenya Airways, KCB Bank, -- A SS O C I AT I O N S Public Relations Society of Kenya General Motors, The IMF Bank. Under these companies, I was involved in the Kenya Airways Doula Crisis, The KBC Motor Rallies, The Safaricom Lewa Marathon as well as the Safaricom IPO and 1st AGM at the Kasarani Open Air Stadium. At Xtreme Media Solutions, I worked with clients closely in the production end of event management. I took time with clients and work on creating the vision they LANGUAGE S had for their events. Using the vision they had, I able to create events that are still English in the minds of the clients to date. Spoken: Fluent • Written: Fluent WORK EXPERIENCE Swahili Personal Assistant to the CEO Spoken: Fluent • Written: Fluent • Jul 2022 – Oct 2022 Freds Academy, Meru • Organize meetings with clients and come up with execution able briefs for the client. • Procurement of items required for the school. • Update the Managing Director on various issues raised by staff • Liaise with the school and parents on issues raised • Manage the Managing Director’s correspondence with parents or staff Personal Assistant to the CEO Samchi Group • Dec 2020 – Jan 2021 • Work and research on MD’s presentations and speeches • Prepared strategies for the assigned clients as well as quarterly reports of work carried and its value to the client. • Managed event organization and execution of the events by the team. • Contribute to new business proposals through research and taking part in the pitching process. • Preparation, formulation and implementation of procedure, strategic direction and objectives. Client Service Associate EnM Group • Jan 2019 – Oct 2019 • Organize meetings with clients and come up with execution able briefs for the client. • Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; finding the best solution to the problem; expediting correction or adjustment and following up to ensure resolution to customer’s satisfaction. • Be knowledgeable in client’s information to be in a position to recommend potential products and services. • Prepare and utilize client surveys and consult other types of research to gauge overall client satisfaction and address areas of concern. Public Relations Consultant Jenga Ideas • Nov 2016 – Dec 2018 • Prepare strategies for assigned clients as well as reports of work carried and its value to the client. • Manage event organization and execution of the events. Client Services Manager Xtreme Media Solutions Africa Limited • Sep 2015 – Sep 2016 Maintain customer records. Resolve product or service problems by clarifying the customer's complaint. Determining the cause of the problem, finding the best solution to the problem. Expediting correction or adjustment and following up to ensure resolution to customer's satisfaction. Being knowledgeable in client's information to be in a position to recommend potential products and services. Prepare and utilize client surveys and consult other types of research to gauge overall client satisfaction and address areas of concern. Executive Assistant to the Managing Director Gina Din Corporate Communications • Oct 2010 – Jun 2015 Manage the MD's diary and meeting schedules. Arrange for all top notch level board meetings. Travel and accommodation arrangements for MD and her guests. Liaison with Kenya Airports Authority for clearance and facilitation of VISAs for international guests that come to Kenya. VIP reception of international guests at JKIA and hotels they are booked in. Work and research on MD's presentations. Coordinate MD's appearances as a Red Cross Ambassador. Coordinate PR campaigns around Red Cross initiatives such as Kenya for Kenyans, The Kenya Red Cross Annual Gala Night, Chagua Amani, etc. Launched the entry and handled client service for Camac Energy now Erin Energy Executive Account Manager Gina Din Corporate Communications • Jun 2005 – Oct 2010 Responsibility: Developing Communication packages for all corporate clients, media management, and event management. Daily follow up on all public relations functions for clients. Event development for clients. Conference management. Event management and concept development PR Proposal, Client Servicing, VÏP Management ACCOUNT EXECUTIVE GINA DIN CORPORATE COMMUNICATIONS • Apr 2002 – Jun 2005 Assisted in developing Communication packages for all corporate clients, media management, and event management. Daily follow up on all public relations functions for clients. Event development for clients. Conference management. Key Projects / Accounts Handled: • • • • • • • • • • • • • • • • • • • • • • • • 1st Safaricom AGM 2009 KQ Doula Crash Crisis 2007 The KBC / KNRC Rally Series,-, 2010 Safaricom Ltd & Safaricom Foundation, 2005 – 2010 KCB Group, 2005 – 2007, 2010 Kenya Airways AGMs - Kenya Airways,- Kenya Re - 2008 LG Electronics GlaxoSmithKline, 2006 – 2009 General Motors,-, 2009 IFC ECOBANK Ministry of Trade – (COMESA Summit, AGOA Forum) UUNET Crown Berger Ministry of Cooperative Development & Marketing - ICA Ministerial Conference 2009 Ministry of Health - Global Health Promotion Conference 2009 Ministry of Trade - AGOA Conference 2009 Kenya Red Cross initiatives. The Kenyans for Kenya Campaign 2011 The Chagua Peace Campaign 2013 Camac Energy/ Erin Energy Ministry of Energy E D U C AT I O N Bachelor of Arts Daystar University • Jan 1997 – Jan 2001 SKILLS Documentation and record keeping Office supplies management Planning Secretarial work Spreadsheet preparation and editing (Microsoft Excel) Videoconferencing and office electronics Verbal communication Team leadership Presentation skills Market research, intelligence Customer service Customer relations Brand management Travel planning and reservations (leisure, business) Scheduling Public, corporate relations Office tools: Word, Excel, Outlook Office reception Office administration, management Meeting preparation Logistics planning and management Event management Email correspondence E-mail and internet Document and archive management Corporate communications Calendar management Answering telephones and call management Leadership skills Presentation preparation and editing (Microsoft PowerPoint) Word processing and office software Written communication Listening Integrity Decision making Interpersonal communication Goal setting Communication Ability to coordinate Presentation preparation and editing (Microsoft PowerPoint) Written communication Word processing and office software Multitasking Listening Interpersonal communication Integrity Leadership skills Goal setting Decision making Communication Multitasking Listening Leadership skills Interpersonal communication Goal setting Decision making Communication Ability to coordinate Strategizing Reporting Multitasking Listening Leadership skills Interpersonal communication Integrity Goal setting Decision making Communication Ability to coordinate Written communication Word processing and office software Presentation preparation and editing (Microsoft PowerPoint) Research planning Public Relations Project management Marketing Account management HOBBIES Travelling to new places Reading Singing LINKS Email:-Skype address: nyamburamungai Twitter @Lynnmungai Linked In: Lynn Amy Mungai-Gitau REFEREES Henry Muthanji G.M, Iberafrica- Nairobi, Kenya Desiree Gomes C.E.O, Engage Burson Marstellar- Muthoni Njenga Director, Jenga Ideas- Nairobi, Kenya