Lyneil M. Sto. Niño

LYNEIL M. STO. NIÑO Virtual Assistant Self-motivated and goal-driven professional with experience in data entry, office management, customer service, and clerical duties. Proven ability to efficiently manage multiple priorities and schedule changes as well as proficiency in using Microsoft Office and Google Workspace. -- WORK EXPERIENCE Commis III - Pastry Dusit Thani Manila | Makati City 09/2019 - 09/2020, Manila, Philippines CORE COMPETENCIES Multitasking Creative Thinking Decision-Making Assigned to make homemade ice cream every day for The Pantry. Independent Worker Responsible to make cookies for events, functions and for buffet set up. Professionalism Check and ensure the correctness of the temperature of chiller and freezer and food. Google Workspace Keep work area at all times in hygienic conditions according to the rules set by the hotel. Google Drive Hostess/F&B Server Calistoga Ranch | California, USA 12/2016 - 12/2017, Operated POS terminals to put customer orders, swipe credit cards and enter cash amount received. Served food and beverages to patrons and prepared or served specialty dishes at tables as required. Present the menus to patrons and answer questions about menu items, making recommendations upon request in a 60+ seat restaurant. Receptionist Four Season Hotpot Restaurant | Pasay, Manila 02/2015 - 08/2015, Manage in-person and telephone guest inquiries, customer service requests and reservation bookings. Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing. Monitor dining rooms for seating availability, service, safety and well-being of guests. EDUCATION Bachelor of Science in Real Estate Management Philippine Christian University 10/2020 - 02/2022, Professional Pastry and Baking Arts Magsaysay Center for Hospitality and Culinary Arts 02/2018 - 03/2019, Bachelor of Science in Information Technology Philippine Christian University 06/2010 - 04/2014, Teamwork Self-Motivated Flexibility Microsoft Office Canva Dropbox SKILLS Data Entry Can type 40 words per minute Excellent attention to detail Performs high-volume data entry using word processing, spreadsheet, database, or other computer software. Tech Savvy Efficiency in using online tools such as MS Office, Google Workspace, etc. Able to explore and learn new software and online tools Can handle simple IT issues windows, office, network, troubleshooting, etc. Time Management Allocating time and resources appropriately to goals Proficient multitasker, working well under pressure. Highly organized with strict adherence to deadlines. Excellent Communication Skills Empathic listener and persuasive speaker Excellent presentation and negotiation skills Can speak the language fluently Adaptability Consciousness and open-mindedness Tech savvy and can learn new online tools easily Microsoft Office Advance skills formatting documents and editing content in Microsoft Office, using the program for research and creation of professional documents. Advanced skills formatting cells, creating tables and organizing data in Excel on both desktop and mobile devices. Advanced skills using Outlook features like calendar and scheduling, using the program in a professional manner. Beginning skills using Microsoft Publisher in a professional manner to create and edit marketing materials.