Lyndsay Lewis

My background is in primary/junior education, but upon graduating from university I immediately pivoted to adult education focusing on software training. I have developed full training curriculums for two SaaS platforms, which included one-on-one live training sessions, recorded videos and help documentation covering product functionality, popular use cases, and FAQs.

I'm a self-taught ScreenFlow master and absolutely LOVE making instructional screencast videos. My latest project was to redesign product training for Recollective, which is an online qualitative research platform. The end result was 85 screencast videos which I scripted, designed, recorded (both visuals and audio) and edited using ScreenFlow. The videos range from 30 seconds to 6 minutes in length, for a total of 2.5 hours of instruction. The video series covers the basics as well as advanced concepts required to fully understand the software. Checkout the full video library here: https://recollective.wistia.com/projects/w9ha97b87c

Can’t decide which video to watch? Here’s a good sample: https://recollective.wistia.com/medias/o1f2irnqc5

In my previous role as Lead Implementation Consultant I also developed the implementation process and service standards used by all Consultants to ensure customer satisfaction and project success. In working so closely with the end customer I gained a better understanding of how to present the training content in a way that would be better understood and retained.