Lyndon Sevilla

my name is Lyndon Sevilla, and I am a certified Medical Virtual Assistant. Most of my work experience revolves around the call center industry in medical field as customer service representative. I have 14 years of experience assisting callers from U.S. specializing in medical insurance Verification, Validation of eligibility, requesting authorization and checking claims denials which is align to the position that I am applying for as a Medical Virtual Assistant. I've use tools like Salesforce, Availity, Excel, Hsys Mastermind and payer's portal to check patient demographic and medical history. In General, my expertise are prior authorization, Insurance verification, email management, Record management, Data Entry, Appointment Scheduling and many more. I also received Best in attendance award most of the time. I have this perky personality in which makes it easier for me to connect with patient or provider right away. I'm a fast learner, very dependable. I can work minimal to no supervision so you can only expect the best in me, and I always honor Integrity. I am positive about feedback which will enhance and develop my skills. I'm excited to bring value to your team and I look forward to work with. Thank you and have a great day.