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Hello, I am Lynda
I work with customers who expect exceptional service and
support. If you need a dedicated and empathetic Customer
Service Representative to deliver personalized solutions and
turn issues into opportunities, let’s connect!
Hire me
About Lynda
I am a dedicated and empathetic Customer Service
Representative that is committed to delivering top-notch
support to customers and businesses alike. My goal is to simplify
your experience and take care of your concerns, allowing you to
focus on what matters most.
With a solid background in customer service, communication
management, conflict resolution and problem solving, I’m here
to help you navigate any issues that may arise. Whether its
addressing a product concern, resolving a technical issue or
simply providing guidance, I focus on delivering personalized
solutions that meet your unique needs.
Think of me as your trusted ally, dedicated to ensuring your
satisfaction and loyalty. Let’s work together to turn frustrations
into resolutions and provide a seamless customer experience
that exceeds your expectations.
Educational Background
Nnamdi Azikiwe University, Awka
Applied Microbiology and Brewing
B.Sc of Sciences-
ALX Africa
Virtual Assistant
Udemy
Master Course in Project Management
My skills Include
01
02
03
Administrative Assistance
Providing exceptional administrative
support to ensure seamless operations
and exceptional customer experiences
Customer Support
Providing empathetic and timely
customer support to resolve issues,
address concerns and ensure satisfaction
Email Management
Streamlining email management to deliver
fast, friendly and accurate responses that
exceed customer expectations
04
Appointment Scheduling
Coordinating
and
scheduling
appointments with precision and care to
ensure seamless experiences for clients
and customers
05
Calendar Management
06
Travel Arrangements
Maintaining accurate and up-to-date
calendars to facilitate efficient scheduling,
timely appointments and exceptional
organization
Coordinating travel plans with precision to
optimize schedules, minimize delays and
maximize productivity.
07
File Organizations
08
Data Entry
Implementing effective file organization systems
to streamline document management, reduce
clutter and compliance with regulatory
requirements
Providing high-quality data entry services with
attention to detail, speed, and accuracy to
support business operations and growth
Tools
Portfolio
These are samples of
projects i loved working on
Calendar Management
Email Management
Portfolio
More on my Projects
Project Management
Data Entry
Portfolio
More on my Projects
Appointment Scheduling
Travel Planning
WHY HIRE ME?
Choose me as your trusted Virtual Assistant because i am dedicated
to delivering exceptional, personalized experiences that exceed your
expectations. With a passion for building lasting relationships, I take
the time the listen, understand and empathize with your unique
needs and concerns.
Through my expertise and knowledge, I provide timely, effective and
tailored solutions that resolve issues efficiently and professionally. My
goal is to not only meet but surpass your expectations, fostering
loyalty, trust and long term satisfaction.
By choosing me, you can expect:
Prompt and courteous responses
Empathetic and personalized support
Proactive issue resolution
Accurate and timely information
A commitment to continuous improvement
I am excited about the opportunity to serve you and look forward to
building a lasting relationship.
Client Testimonials
Customer Service
Project Management
Lynda’s exceptional customer service
skills, professionalism and dedication
have made a significant and positive
impact on our businesses
Lynda’s project management skills
ensured our project was completed
on time, within budget and to our
exact specifications
Cynthia Alex
Emmanuel John
Contact Me
Email Address-PHONE
-
https://www.linkedin.com/in
/lynda-nnajiofor
I CANT’T WAIT TO HELP YOU
FOCUS ON WHAT’S IMPORTANT,
LET ME BE YOUR VA