Lynda Nnajiofor

I’ve built my career around two things I’m genuinely good at: supporting customers and helping teams stay organized. In my role as a Customer Service Representative, I’ve handled inbound calls, live chats, and emails, making sure every customer feels heard and supported. I know how to de-escalate tricky situations with patience and empathy, while keeping accuracy and professionalism at the center of every interaction.

On the Virtual Assistant side, I’ve worked closely with founders, sales teams, and service-based businesses, helping with lead management, scheduling, inbox organization, and follow-ups. I’m very comfortable balancing both client-facing tasks and behind-the-scenes admin work to keep things running smoothly.

I’m confident using tools like Google Workspace, HubSpot, Pipedrive, and Zoom, and I pick up new systems quickly. Whether it’s keeping a CRM updated, setting appointments, or tracking internal deadlines, I can be trusted to get it done without needing close supervision.

What sets me apart is my ability to combine warmth and clarity in conversations with strong organizational skills. I’m dependable, adaptable, and committed to creating positive experiences both for customers and for the teams I support.