Lyle Christian Gracia

Lyle Christian C. Gracia 103 Rome st. Pasig Greenpark Village-- CAREER OBJECTIVE To seek a company where I can use my experience and education to help them meet their goals and establish my career in the future. PERSONAL DETAILS Date of Birth Nationality Gender Civil Status : : : : January 24, 1998 Filipino Male Married WORK EXPERIENCE International Journeys Incorporation Sales and Ticketing Officer Ivy Hill residences 2350 Taft Ave Malate, Manila February 2019 – July 2020 Quantrics Enterprises Inc. Customer Service Representative SM BPO Building, Taytay Diversion Rd, Dolores Taytay, Rizal October 2020 – February 2021 Quantrics Enterprises Inc. Retention Representative SM BPO Building, Taytay Diversion Rd, Dolores Taytay, Rizal February 2021 – April 2021 Quantrics Enterprises Inc. Escalations Representative SM BPO Building, Taytay Diversion Rd, Dolores Taytay, Rizal May 2021 - February 2023 Quantrics Enterprises Inc. Case Manager SM BPO Building, Taytay Diversion Rd, Dolores Taytay, Rizal February 2023 - February 2025 EDUCATIONAL ATTAINMENT Bachelor of Science in International Travel and Tourism Management Lyceum of the Philippines University Intramuros, Manila- Faith Christian School Cainta, Rizal- SEMINARS/TRAININGS ATTENDED Amadeus GDS Training: Reservation, Ticketing and Rebooking LKG Tower – Makati, February 2019 Food and Beverage Operations Immersion Vikings Luxury Buffet Restaurant – The Jazz Mall, Makati, March 2015 Pinoy Chikka 2: Sports, Adventure, and Wellness Tourism SMX Convention Center, August 2015 Hotel Operations Immersion Shangri La Hotel - Manila, August 2014 SKILLS • • • • • • Sensitivity to the need of others Keen eye for details Ability to organize and prioritize tasks efficiently Friendly and outgoing personality Ability to work independently Ability to work under pressure and to multitask • • Proficiency in Microsoft Office Has familiarization in Amadeus System Has familiarization in Sabre System ORGANIZATIONAL MEMBERSHIP LPU Math Club CHARACTER REFERENCE Ariestotle Malabag CEO Travel Films- Armie Tolentino Team Manager Quantrics Enterprise Inc- I hereby certify that the information above is true and correct with the best of my knowledge and belief. Lyle Christian C. Gracia Applicant