Lyka May Dela Cruz

LYKA MAY SALES DELA CRUZ Brgy. Alicia, Quezon City-#- Objective  To work in an environment that challenges me to continue learning at the same time is able to help & learn as much as I can from my peers. To create a workspace that is continual growth with opportunities for advancements. Personal Data Birthday Birth Place Age Gender Status Height Weight Religion Father’s Name Occupation Mother’s Name Occupation : : : : : : : : : : : : May 10, 1998 Marinduque 22 Female Single 4 ‘11 52 Kg Roman Catholic Artemio M. Dela Cruz Waiter Myra S. Dela Cruz House Wife Educational Background Tertiary : STI College (Cubao Branch) : - Secondary : B’vista National High School (Buenavista Marinduque) : - Primary Rizal Elementary School (Makati City) : - : Skills  Oriented in Microsoft Office Application such as:  Microsoft Office Word  Microsoft Office Excel  Microsoft Office PowerPoint  Proficient in Filipino and English languages with excellent verbal communication skill and literacy skills.  High Flexible, positive and patient who is open to new ideas.  Possesses good work ethics, and very hard working with high level of selfconfidence and self-motivation.  Can easily comprehend and with good judgment.  Can do multi-tasking without less supervision needed. Work Experience Omni Globe Int’l Bldg, 110, 8F, E-Commerce Plaza, 1800 Garden Road, Bagumbayan, Quezon City Position : Chat Support Representative (April 10, 2017 – September 1, 2017) TechMahindra Felina Corporate Plaza, 5 Eastwood Ave, Bagumbayan, Quezon City Position : Customer Service Representative ( September 8, 2017 – December 12, 2017) The Results Companies 120 Eulogio Rodriguez Jr. Ave, Pasig, 1604 Metro Manila Position : Customer Service Representative (January 21, 2018 – March 22, 2018) VXI Holdings Waltermart, 8001 Epifanio de los Santos Ave, Project 7, Quezon City Position : Customer Service Representative (June 4, 2018 May 15, 2020) Character Reference Mr. Charibelle Matillano (Call Center Agent) VXI Holdings -) Mr. Jannine Mendoza (CSR) WNS -) Mr. Joy Padilla (CSR Trainer) VXI -) To be able to give significant contribution to an organization by providing quality and reliable service with the best of my abilities. To apply my skills and knowledge to the fullest, LYKA MAY SALES DELA CRUZ Applicant