Lyka June Bautista
Virtual Assistant | Social Media Manager
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facebook.com/
lykajunejune
@lyk3s
linkedin.com/in/
lykajunebautista
@lykbtst
Academic Background
TECHNOLOGICAL INSTITUTE OF THE PHILIPPINES-MANILA
Bachelor of Science in Civil Engineering
Trainings and Certifications
FILIPINO HOMEBASED MOMS ONLINE UNIVERSITY
Virtual Assistance Training (November 2019 to December 2019)
- Administrative Tasks
- Email Management
- File Management
- Calendar Management
- Project Management
- Social Media Management
- Website Management
- Lead Generation and Data Entry
- Email Marketing
- Customer Relationship Management
DIGITAL MARKETER
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Social Media Specialist (April 2020)
- Developing, implementing and managing social media strategy
- Defining most important social media KPIs
- Managing and overseeing social media content
- Stay up to date with the latest social media best practices and technologies
- Measuring success of every social media campaign
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Career Summary
CASHIER
Tumbleland Playhouse (June 2019 to December 2019)
- Count money in cash drawers at the beginning and end of shifts to ensure that amounts
are correct and that there is adequate change
- Greet customers when entering or leaving establishment
- Issue change, receipts, refunds, or tickets
- Ensure pricing is correct
- Handle cash, credit or check transactions with customers
- Resolve customer complaints, guide them and provide relevant information
- Maintain clean and tidy checkout areas
- Answer customers' inquiries and get a manager if answer doesn't solve the issue
- Pleasantly deal with customers to ensure satisfaction
Skills
Graphic Design
Email Marketing
Social Media Management
SEO/SEM
Data Entry
Scheduling
Customer Service
Calendar Management
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Tools and Apps Used
REPORTING AND
DOCUMENTATION
TOOLS
MS Office
Google Docs
Google Drive
Dropbox
Prezi
GRAPHIC DESIGNING
AND VIDEO EDITING
TOOLS
Canva
Adobe Photoshop
Adobe Sparks
Loom
ORGANIZATIONAL TOOLS
Trello
Asana
Lastpass
Buffer
Basecamp
EMAIL MARKETING TOOLS
Mailchimp
Ontraport
Active Campaign
Benchmark
WEBSITE MANAGEMENT TOOLS
Wordpress
Wix
Squarespace
Kajabi
