ODABE LYDIA
Virtual Administrative Assistant
-
Lagos, Nigeria-linkedin.com/in/lydia-odabe
CAREER SUMMARY
EDUCATION
Crawford University - Ogun Nigeria
Bachelor of Science in Accounting
(3.65/5.0)
September 2009 - August 2013
SKILLS
TECHNICAL SKILLS
Proficient in the use of Microsoft office
suite and Google workspace.
Advanced proficiency in use of TripIt, and
Google Flights.
Advanced proficiency in the use of book
keeping and expenses tracking tools
(Quickbooks and Expensify)
ADMINISTRATIVE SKILLS
Calendar Management
Correspondence Handling
Document Management
Task Management
Event Coordination
Contact Management
PROJECT MANAGEMENT SKILLS
Team Coordination
Research and Analysis
Event Planning
Task Prioritization
Reporting
SOFT SKILLS
Empathy
Self-control
Effective Listening
Clear Communication
Adaptability
Time Management
Organized
and
proactive
Virtual
Administrative Assistant with expertise in
managing schedules, communications, and
digital tools to enhance operational
efficiency.
Demonstrated
ability
in
project
coordination, financial record management,
and
customer
support,
consistently
achieving high satisfaction rates.
Strong multi-tasker with a background in
education, finance, and customer service,
dedicated
to
delivering
exceptional
administrative and technical support.
WORK EXPERIENCE
Administrative Assistant
African Maritime Academy, Lagos, Nigeria
September 2019 – Present
Leveraged Slack and Zoom to facilitate
clear communication with 50+ students
ensuring seamless operations and timely
responses.
Coordinated and scheduled online classes
and meetings for 10+ faculty members
using Zoom and Google Calendar.
Provided technical support for virtual
learning platforms, resolving 95% of issues
independently.
Increased student satisfaction by 20%
through empathetic and personalized
assistance.
Administrative Assistant (Account Manager) and
the Cash Book
Queenmaris Group of Schools - Lagos Nigeria
January 2018 – September 2019
Organized digital financial records for
200+ students using Quick books ensuring
accuracy and accessibility.
Resolved 90% of parent and student
inquiries via E-mail and phone, boosting
satisfaction by 30%.
Assisted in budget preparation, contributing
to a 15% reduction in operational costs.
Provided reports on financial discrepancies,
CERTIFICATIONS
Digital Witch on Demand IT Skills Training
Udemy Professional Diploma in CRM
Platforms Management
ALX Virtual Assistance Program (In-View)
VOLUNTEERING
Customer Acquisition and Sales
SKILLEDUP LIFE LTD - UNITED KINGDOM
(REMOTE)
resolving 95% of issues between bank
statements.
Administrative Assistant (Customer Support)
BAOBAB - Lagos, Nigeria
July 2016 - November 2017
Maintained and organized customer
records with a 98% accuracy rate.
Managed communications, resolving 90%
of inquiries within 24 hours.
Developed a filing system that improved
document retrieval time by 25%.
Contributed to a 20% improvement in
service
processes
through
detailed
customer feedback reports.
