Lydia Ocansey

LYDIA OCANSEY Accra, Ghana Phone: - Email:-PROFESSIONAL SUMMARY HR and Administrative Professional with 5+ years of experience supporting HR operations, school administration, and executive offices. Strong background in recruitment support, records management, payroll assistance, and internal communication. Proven ability to work independently, manage multiple priorities, and deliver accurate results in fast-paced and remote-friendly environments. CORE SKILLS • HR Administration & Employee Records • Recruitment Coordination & Onboarding • Remote Communication & Documentation • Time Management & Task Prioritization • Calendar, Meeting & Travel Coordination • Payroll Support & Basic Bookkeeping • Customer & Stakeholder Support • Reporting & Data Tracking TOOLS & TECHNOLOGY Microsoft Word, Excel, PowerPoint (Advanced) ASANA (Administrative Functions) Email, Virtual Meetings & Online Collaboration Tools PROFESSIONAL EXPERIENCE School Administrator Mary Marietta Montessori School, Accra March 2025 – Present • Manage daily school administration, staff schedules, attendance, and student records • Maintain accurate academic, financial, and administrative documentation • Serve as main communication link between parents, teachers, and management • Coordinate meetings, training sessions, and school events • Supervise office staff and ensure compliance with school policies Key Results: • Improved record accuracy and organization across academic and administrative files • Strengthened communication flow between school stakeholders Secretary Ocansey Metal & Fabrication Works 2022 – 2024 • Handled end-to-end office administration, correspondence, and documentation • Prepared invoices, receipts, and quotations for clients and suppliers • Maintained job sheets, order records, and inventory tracking • Supported payroll preparation and basic bookkeeping tasks • Coordinated meetings and managed office supplies Key Results: • Reorganized filing system, reducing document retrieval time • Improved consistency and accuracy of client and job records • Administrative Secretary • Koachie Health Systems, Accra • 2020 – 2022 • Managed executive calendar, meetings, and travel arrangements • Supported procurement and liaised with suppliers • Prepared invoices, reports, and internal correspondence • Managed employer branding content on LinkedIn and Facebook • Compiled weekly and monthly performance reports Key Results: • Recognized with an appreciation letter for accurate and timely meeting minutes • Improved internal communication and reporting consistency Customer Service Representative Capital Group Limited, Accra • 2019 – 2020 • Handled an average of 70+ daily calls and emails from business clients • Resolved customer inquiries efficiently while maintaining service quality • Maintained accurate customer records and follow-ups Key Results: • Consistently recognized for professionalism and client-focused service Administrative Assistant (National Service) Nestlé Ghana Limited, Accra 2018 – 2019 • Supported HR onboarding, recruitment interviews, and documentation • Maintained employee records and HR databases • Processed medical bills, loans, and education subsidy requests • Supported HR Business Partners with daily operations • Key Results: • Contributed to process improvements that increased HR operational efficiency by 30% EDUCATION BSc. Human Resource Management Central University | 2014 – 2018 Diploma in Marketing Meridian Pre-University | 2018 – 2020 WASSCE Oda Senior High School | 2005 – 2008 INTERESTS Reading | Internet Research | Cooking