Lydia Nkodo Akpan

LYDIA AKPAN​ Virtual Assistant | Data Entry Specialist-| (- | Linkedln | Portfolio PROFESSIONAL SUMMARY Proactive Virtual Assistant with a strong drive to support busy professionals by keeping operations smooth and tasks under control. I handle email and calendar management, data entry, research, file organization, and task coordination so you can focus on bigger goals. I learn quickly, stay proactive, and bring a can-do mindset to every task behind the scenes. SKILLS ●​ Administrative Support: Proficient in email management, data entry, scheduling, calendar management, travel arrangements, and online research. ●​ Customer Support: Skilled in managing Airbnb inbox and guest communications, handling bookings, and maintaining client relationships. ●​ Email Campaigns & Lead Generation: Experienced in creating and managing email outreach campaigns, prospect research, list building, and data scraping to support sales and marketing efforts. ●​ Time Management: Adept at prioritizing tasks and meeting deadlines in fast-paced environments. ●​ Communication: Effective communicator with strong interpersonal skills, capable of liaising with diverse stakeholders. ●​ Problem Solving: Ability to independently solve complex problems with minimal supervision. EXPERIENCE Lead Generation Specialist​ Stand Out Marketing Pros – Remote | March – May 2025 ●​ Conducted market research on U.S.-based restaurant franchises using Apollo and Google to identify qualified leads. ●​ Managed personalized LinkedIn outreach to build and nurture prospect relationships, boosting engagement. ●​ Created and monitored email campaigns with a 64% open rate and a 1% reply rate, driving ongoing client engagement improvements. Virtual Assistant ​ Gibhub Academy – Remote | Oct 2024 – Jan 2025 ●​ Efficiently managed CEO’s calendar and scheduled meetings across multiple time zones, improving overall time management. ●​ Prioritized and organized email inbox, ensuring timely responses to urgent messages and reducing backlog. ●​ Developed and maintained Google Drive file systems for training materials, enhancing team access and collaboration. ●​ Provided prompt and professional support to trainees by addressing inquiries and resolving issues, boosting satisfaction. EDUCATION B.Sc. (Ed.) in Chemistry Education​ University of Uyo, Uyo, Akwa Ibom State, Nigeria | 2019 – 2024​ Graduated with Second Class Upper Honors CERTIFICATIONS ●​ Cold Email Guide: Generate Leads and Close Sales Using Email – Udemy (Jan. 20, 2025) ●​ Cold Calling for Beginners: How to Cold Call With Confidence – Udemy (Jan. 19, 2025 TECHNICAL SKILLS ●​ ●​ ●​ ●​ ●​ ●​ ●​ CRM & Lead generation : HubSpot, Apollo Email Marketing: Instantly Design & Content: Canva, CapCut Project Management: Trello, Asana Communication: Slack, Discord, Zoom, Google Meet Productivity: Google Workspace (Docs, Sheets, Slides, Forms), Google Drive Travel Management: Airbnb, Bookings.com, AirDNA, Turno