Lydia Nakayonga

LYDIA BELINDA NAKAYONGA Mobile:- /- E-Mail:-PERSONAL SUMMARY A dedicated and experienced audit and compliance professional with over a decade of proven expertise in risk management, regulatory compliance, and operational oversight. Skilled in developing and executing effective audit procedures, evaluating internal control systems, and ensuring compliance with financial and regulatory standards. My experience spans diverse roles—including Compliance Officer at IntraHealth International, Internal Auditor at Mukwano Industries, and External Auditor with BDO East Africa—providing me with a well-rounded understanding of audit functions across both NGO and corporate environments. CAREER DETAILS IntraHealth International- Compliance Officer November 2019 to July 2023 Responsibilities Creating, implementing, and overseeing a company’s compliance program Regularly evaluating and reporting on policies and procedures Maintaining a strong level of expertise in regulations Developing and coordinating compliance training for employees Creating and monitoring reporting avenues for compliance issues Leading internal audit teams Championing an ethical corporate culture Provides audit information to management by researching and analysing data; preparing reports. Prepares compliance audit data by compiling and analysing internal and external information. Provides administrative support by implementing systems, procedures, and policies; completing projects in support of compliance auditors. Enforces adherence to requirements and advises management on needed actions. Updates job knowledge by participating in educational opportunities and reading professional publications. Implement and manage an effective legal compliance program. Develop and review company policies. Advise management on the company’s compliance with laws and regulations through detailed reports. Create and manage effective action plans in response to audit discoveries and compliance violations. Regularly audit company procedures, practices, and documents to identify possible weaknesses or risk. Assess company operations to determine compliance risk. Ensure all employees are educated on the latest regulations and processes. Mukwano Industries Uganda limited- Internal Auditor December 2018 to November 2019 Responsibilities Assist in development of audit procedures to assess the design and operational effectiveness of controls and compliance with relevant policies, procedures and regulations. Assist in the drafting of business process flow diagrams and walk- t h r o u g h testing during engagement planning. Obtain and review audit evidence with supervision, ensuring audit conclusions are adequately supported. Ensure work papers are adequately documented to support audit findings and audit evidence is sufficient in accordance with the internal audit standards (IAS). Maintain a complete and cross-referenced audit engagement working paper file for every audit engagement using Teammate. Utilise Teammate analytics for data mining and analysis. Ensure assigned work is completed within agreed time frames and carried out in line with approved methodologies and standards and within agreed budgets. Assist in drafting the internal audit summary report to capture audit findings, and recommendations for discussion with process owners during the exit g meeting. Perform periodic follow up on actions pending implementation and continuous monitoring of outstanding internal and external audit issues. Perform other duties as assigned from time to time. August 2014 to July 2018 BDO EAST AFRICA Uganda Audit Associate Assisting Audit Managers in the performance of complex audit assignments and investigations, often undertaking specific elements of the assignment with minimal supervision. Completing allocated work within required time and budgets and to required quality standard. Duties Collect financial data and analyse trends. Assess compliance with financial regulations and controls. Test various financial documents and reports for accuracy and compliance. Examine wide range of documentation. Identify ongoing compliance issues, process weaknesses, and inefficiencies. Completed regulatory, pre-implementation, and risk-based audits to achieve business objectives. Systematically reviewed documents and assembled financial statements. Planned and executed operational audits of various business areas using risk-based audit methodology. Directed and educated junior team members on auditing techniques and software. Documented audit tests and findings. Tested the design and effectiveness of internal controls by completing walk-throughs of complex business processes and results. Verified compliance of company controls with established policies Identifying areas of potential efficiency improvements. Involved in financial reporting, risk management, compliance & integrations. Compiling reports of audit results to senior managers Daily contact with client staff and other parties. Assists in the training and coaching of junior members of staff. Promote controls and sound risk management. Draft audit reports for review by the lead auditor and senior managers. Identify any gaps in controls and make practical recommendations. Performing audit assignments in compliance with the International Standards of Auditing Achievements Developed specific audit plans - draft work programs, risk assessments, testing strategies, data requests, etc. Drafted audit reports - write up observations and other sections of the audit report and presented to management. Completed audit wrap up. Proactively identified, assessed, summarized and communicated internal control gaps to management. Jan 2012 to July 2014 NAKASERO HOSPITAL LIMITED CUSTOMER CARE OFFICER Nakasero Hospital is a private hospital that was started by a group of Consultant Doctors in 2009 who came together with a goal of setting up a world class hospital that would meet the healthcare needs of Ugandans and East Africans who were seeking medical treatment outside the region, due to the gap in quality healthcare services in the country. During my tenure at Nakasero Hospital my key responsibilities included; 2|Page Responsible for dealing with customer relevant queries, complaints and request for information on products and services Assigned the tasks of recording all communications between various parties Handled the tasks of drafting documents as requested by Customer Care Manager Prepared daily, weekly and monthly statistical reports Responsible for generating ideas on ways to resolve problems and serve customers in a better way Confirmed customer understanding of the solution and provided extra customer education as required My key achievements while at Nakasero Hospital included; Assigned the tasks of processing customer orders as well as provides details about the products and services to customers Handled the responsibilities of designing activities to improve business performance and customer satisfaction Conducted needs-based selling by using non-scripted probing techniques to find customer requirements Communicated effectively with teams in the program to ensure quality and timely expedition of customer requests Handled the tasks of preparing customer correspondence and updating customer files Assigned the tasks of responding to customer queries and concerns regarding product and services of the organization ACADEMIC ACCOMPLISHMENTS Student at ICPAU (Institute of Chartered Public Accountants - Uganda)-Level 3 BBA- Accounting (Bachelors in Business Administration,) – Ndejje University KEY SKILLS AND COMPETENCIES • An excellent understanding of auditing techniques. • Experience within an Internal or External audit environment. • Able to motivate and lead others in a project team environment. • Experience of the Asset Management • Communication skills • A proactive approach and the ability to work autonomously and as part of a team. • Analytical and methodical when approaching problems. • A comprehensive knowledge of professional auditing and accounting standard • Interpersonal Skills, Data analysis, and Policy enforcement. TRAININGS ATTENDED Audit training 1 Audit training 2 Referees Mr. Gitari David Manager, Risk Management & Compliance officer IntraHealth International Mr. Karan Rashid Internal Auditor Mukwano Industries Uganda Limited - / - Nalunkuuma Amanda Dorothy Manager, Compliance Crown Beverages - (- - 3|Page