Lydia Bihol

Lydia Bihol-Professional Summary Detail-oriented and proactive Law graduate with experience in operations coordination, administrative support, and digital collaboration in both remote and in-person environments. Skilled in team coordination, stakeholder communication, and onboarding support, with a proven ability to manage workflows, organize data, and improve operational efficiency. Proficient in modern workplace tools including Microsoft Excel, Google Workspace, QuickBooks, and AI productivity platforms. Known for strong communication, leadership initiative, and problem-solving skills, with a commitment to maintaining data accuracy, supporting team productivity, and contributing to organizational goals in fast-paced professional settings. Key Skills Remote Work & Collaboration  Asynchronous Communication, Slack, Microsoft Teams, Zoom, Google Meet  Time Zone Management, Calendly, Trello, Asana, Monday.com  Notion, ClickUp, Time Tracking (Clockify/Toggl), SOP Development Data Entry & Technical Proficiency  80+ WPM Typing Speed, Alpha-Numeric Entry, CRM Hygiene  QuickBooks, Microsoft Excel (Pivot Tables/VLOOKUP), Google Sheets  Cloud Storage (Google Drive, Dropbox, OneDrive), Technical Troubleshooting Social Media & AI Tools  Meta Business Suite, Hootsuite, Canva, CapCut, Buffer  Prompt Engineering (ChatGPT, Claude, Perplexity), Zapier, IFTTT Leadership & Team Coordination  Team Management  Leadership & Initiative  Cross-Team Communication  Stakeholder Management  New Staff Onboarding Data Security & Legal Research  VPN Configuration, 2FA/MFA, Password Management (LastPass/1Password)  GDPR/CCPA Compliance, Westlaw, LexisNexis, Fact-Checking Experience Operations Manager | Soun Restaurant — 2024 Supervised daily operations and coordinated a small team, ensuring smooth workflow and task completion. Demonstrated leadership and team management by organizing staff responsibilities and improving operational efficiency. Communicated with suppliers and internal staff to maintain effective stakeholder coordination. Assisted in onboarding new team members, introducing them to operational procedures and digital systems. Administrative Assistant | Young Volunteers for the Environment — 2023 Facilitated communication between program coordinators and volunteers, strengthening stakeholder management. Supported the onboarding of new volunteers, explaining program guidelines and documentation procedures. Maintained clear communication across teams to ensure successful outreach program delivery. Remote Social Media Manager | Freelance — 2024 Led digital engagement strategies while coordinating with content collaborators. Maintained consistent communication with stakeholders and clients to align content goals and brand messaging. Finance Personnel | Catalyst Academy — 2024 Worked closely with administrative leadership to ensure financial reporting transparency. Communicated financial updates to relevant stakeholders to support decision-making. Education Bachelor of Laws (LLB) | University of The Gambia | 2024 Languages  English: Native/Bilingual  Portuguese: Professional Working Proficiency