Lyca Ipong

Lyca Ipong

$10/hr
Customer Service Rep | Real Estate Virtual Assistant | Copywriting
Reply rate:
100.0%
Availability:
Full-time (40 hrs/wk)
Location:
Dulag, Leyte, Philippines
Experience:
4 years
About

Hello there! Are you looking for a highly skilled and dedicated virtual assistant to support your business growth? Look no further!

With extensive experience in Sales and Marketing, I am committed to providing outstanding service and consistently surpassing client expectations. My enthusiasm lies in utilizing my skills and experience to drive business growth and ensure utmost customer satisfaction.

Here's how I can contribute to your success:

🔥Real Estate Experience

With substantial knowledge and skills in the real estate industry, I excel at tasks specific to this field. I am proficient in the ff.

✔Property Listing Management

✔Facebook Marketing

✔Social Media Management

✔Email Management

✔Calendar Management

✔Various CRMs such as Salesforce and Follow-up Boss.

✔Canva

✔Microsoft Office

✔G-Suite (word, sheer, calendar, etc.)

Additionally, I am familiar with platforms like Zillow, Redfin, Carrot Website, Land.com, and MLS.

🔥Customer/Sales Support

✔ Provide exceptional customer support via phone, email, and live chat, addressing customer inquiries, resolving complaints, and providing product information.

✔ Maintain a high level of product knowledge to effectively troubleshoot customer issues and provide accurate solutions.

✔ Build and maintain strong client relationships through regular communication and follow-up.

🔥Marketing Support

✔ Enhance and curate content and images for property listings, ensuring optimal presentation and engagement.

✔ Effectively list properties on multiple platforms, including website, Land.com, and Facebook Marketplace, maximizing visibility and reach.

✔ Implement a strategic posting schedule to optimize listing performance and monitor metrics to evaluate effectiveness.

✔ Proficiently manage and maintain listings across various Facebook Marketplace accounts, ensuring accurate and up-to-date information.

As a fast learner, I am capable of performing tasks with minimal supervision. I am passionate about expanding my skill set and staying updated with industry trends. My intense drive to deliver high-quality results will contribute significantly to achieving your business/personal goals.

Get in touch with me today, and let's make a positive impact together!

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