Ly-ann Magallanes

LY-ANN M. MAGALLANES Block 82,Lot 7, Ignatious Ave., Cagayan de Oro City -- CAREER OBJECTIVE To become a part of a dynamic organization where my skills and experiences would be integral in achieving company goals. SKILLS/ LANGUAGES         Microsoft Office, web research Front office services Housekeeping management Real estate sales Cashiering Inventory Management F&B services Fluent in English and Tagalog, both oral and written PERSONAL DATA Age : Sex : Address : Date of Birth : Civil Status : Citizenship : Height Weight Religion 24 Female Phase 3 Brgy Road, Iponan, Cagayan de Oro City December 29, 1991 Single Filipino : 5’4 : 105 lbs. : Baptist EDUCATION College: Saint Vincent’s College -) BS Hotel and Restaurant Management Padre Ramon St. Estaka, Dipolog City Secondary: Sicayab National High School -) Sicayab Dipolog City ACHIEVEMENTS/ WORK EXPERIENCES  Damiani Property Management Corporation Operation Supervisor August 1,2016-September 30,2016 Assigned tasks:  Supervised overall operation in Front Office Services and Housekeeping department.  Ensures 100% occupancy  Room Management  Handles and resolves customer complaints.  Responsible for implementation and monitoring of various asset program  Assist the preparation and approval process of PAM(Property Asset Management) enrollees.  Monthly review of operating statements  Monthly, quarterly and annual reporting of the portfolio.  Product presentation.  Italpinas Development Corporation Leasing Executive- Primavera Residences February 9, 2015-July 31,2016 Assigned tasks:  Handles front office service  Monitors customer complaints  Ensures 100% customer satisfaction of leasing clients  Handles leasing requests  Monitors and update Online Travel Agencies.  Monitors rentable units sales and occupancy  Oversees housekeeping services  Registered Real Estate Salesperson July 2014-Present  Karyll’s Grill Manager for 4 months Assigned tasks:  Cashier  Inventory  Responsible for overall operation Technical Education and Skills Development Authority (TESDA)  NATIONAL CERTIFICATE II (NCII):  Bartending  Housekeeping  Food and Beverage services  Front Office Procedures and services.  One month On-job-training at Café Isabelle, Dipolog City Exposed in Following Departments:  Receptionist  F&B (Service and Production)  One month On-job-training at Antonio’s Pension House, Dipolog City Exposed in Following Departments:  Front Office Department  Housekeeping  On-the -job training at Crown Regency Hotel and Towers, Fuente Osmena, Cebu City for 420 hours Exposed in the following departments:  Billing and Collection Office  F&B (Service and Production)  Housekeeping Department SEMINARS AND AFFILIATIONS  2-day Basic Management Training (Part 1 - Planning) conducted last March 20-21, 2015.  Continuing Professional Development (CPD) of twelve credit units on Real Estate Seminar/ Training in compliance to Sec. 31 Article IV of Implementing Rules and Regulations (IRR) of R.A 9646 known as REAL ESTATE SERVICE ACT OF THE PHILIPPINES as requirement for accreditation of REAL ESTATE SALES AGENT license with professional regulation. o  Subject taken: Anti Money Laundering Act, Real Estate Trends and Forecast, Code of Ethics, Brokerage and Appraisal Methodologies for Real Estate, Significance of Real Estate Profession in Environment Planning. Participant of the Developing HRM skills. Subject: “Up now and Moving Up” o A whole day interactive seminar in collaboration with Tanduay Distillers Inc., St. Vincent’s College and Negros Navigation on shipping (for floating hotel management), bartending, personality development and event management.  Facilitator of CIHM Outreach Program- o A two-day seminar conducted by the school department, which aims to educate High School students in hotel and restaurant basic competency procedures such as bartending (flaring), table setting, table skirting and management lectures.  Organizer/Speaker of Chastity Education Seminar o A whole semester seminar conducted by select Saint Vincent’s College Students. This seminar was conducted to educate high school students about moral values and religious aspects that would guide them in understanding their sexuality as teenagers. CHARACTER REFERENCES: Ms. Melissa F. San Jose Mr.Antonio Damiani Engr. Jiryn M. Orquillas General Manager CEO/General Manager Real Estate Broker Italpinas Corp Development Damiani Property Management & Services, Inc Cagayan de Oro City. Cagayan de Oro City - - Association Independent Brokers Cagayan de Oro City - of